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Welcome to the RYZE Superfoods Community

39 Issues resolved
778 Company responses
228 Customer testimonials
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4.9 (526 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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RYZE Superfoods's reply dated Jul 01, 2025 to: Yves Rjz's review

Hi Yves, thanks for letting us know about this, and we're truly sorry to hear about your experience! It looks like we've already been in contact with you via email, and we truly appreciate your patience! Rest assured, your subscription is already canceled, and you won't be charged again. We're truly sorry for any misunderstanding, and if there's anything else we can do to make it up to you, please don't hesitate to reply to our email or reach us directly at alex@ryzesuperfoods.com.
Again, we're truly sorry for any inconvenience and thank you for giving RYZE a try!
author's review
Yves Rjz
map-marker New Albany, Mississippi

Need my refund back I unsubscribed last month and they still taking money out of my account

Unsubscribed and they still taking money out of my account. I will never buy this product again. Would not refer anybody to this product.

User's recommendation: Never

Helpful

RYZE Superfoods's reply dated Jul 01, 2025 to: Quintin Sox's review

Hi Quintin, we're sorry to hear about the misunderstanding with our auto-ship and for the delay in responding here! No worries, we're gonna reach out to you via email to clarify how you got into our auto-ship and provide assistance so you can get your money back!
Please be on the lookout for our email, and we really appreciate your patience!
author's review
Quintin Sox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Hablar para darme de baja

No necesito el paquete eso no sirve para nada necesito hablar con un representante lo antes posible si no los denuncio por sacarme dinero de la cuenta si mi permiso

Preferred solution: Full refund

User's recommendation: Nunca eso no sirve lo que venden son estafadores

Helpful

RYZE Superfoods's reply dated Jun 20, 2025 to: Evelyn B Qvz's review

Hi Evelyn, we're so sorry to hear that you didn’t see the results you were hoping for! While some people notice benefits right away, for others it can take a bit more time and consistency for the mushrooms to really work their magic, but we completely understand that everyone’s experience is different.
We’re also sorry if there was any misunderstanding with our auto-ship. We’ve already reached out to you via email with more details, and you can rest assured that your subscription has been canceled and a full refund has been processed for your most recent order.
If there’s anything else you need or if you have any questions at all, we’re here to help!
author's review
Evelyn B Qvz
map-marker Decatur, Georgia

Please stop sending me your ryze coffee.

I didnt see any results. I did not request auto- delivery.

Please cancel any future orders. SSSSSdddddfffffggggghggggghhhghhhhhgggggjjjjj

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Hailei Dac's review

Hi Hailei, thanks for reaching out! We’ve responded to your email and want to confirm that your refund has already been processed.
If you have any other questions or need further assistance, feel free to reply to the email or contact us at alex@ryzesuperfoods.com. We’re here to help!
author's review
Hailei Dac
map-marker Mount Pleasant, South Carolina

Renbolso

Y se un pedido el 5/26/25 y Melo candela don y no me allegado el rendolso de mi dinero en la cuenta de la tarjeta con la que fue retirado el dinero

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Jaxsyn Jpj's review

Hi Jaxsyn, thanks for reaching us here and we're truly sorry for any confusion with our auto-ship!
Please know it was never our intention, and we’ve responded to your email with more details and have already processed your refund.
If you ever decide to give us another try in the future, we do offer a “Buy Once” option here: https://www.ryzesuperfoods.com/pages/shop-all.
If there’s anything else we can do to help, feel free to reply to that email or reach out to us directly at alex@ryzesuperfoods.com. We’re here to help!
author's review
Jaxsyn Jpj
map-marker Wilmington, North Carolina

Moneyback

RYSE COFFEE SIGNED ME UP FOR THERE SUSCRIPTION WITHOUT MY PERMISSION. I'M GLAD I LOOKED AT MY ACCT.

I DARE THEM, SO NOW I WILL NOT ORDER FROM THEM AGAIN. PISSED OFF WITH THEM

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Ronnette Ehj's review

Hi Ronnette, thanks so much for letting us know! We’re really sorry your scoop arrived damaged, but no worries we’ve already reached out via email to send you a replacement right away.
If you have any questions or want to chat with someone directly, just give us a call at (617) 221-3852 during business hours (9am–5pm EST), or simply reply to the email we sent.
We’re here for you and can’t wait to make this right!
author's review
Ronnette Ehj
map-marker Champaign, Illinois

The scoop I received arrive broken

RYZE Superfoods - The scoop I received arrive broken

I would like to receive a new scoop. And I would like to talk to a live person since I made the purchase.

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Lisa G Cid's review

Hi Lisa, thanks for your message, and we’re really sorry for the confusion! It looks like you were able to reach us via email and and we have responded to you there for support. We're happy to hear it's been resolved, but if you need any further assistance, please feel free to reply there!
And just to clarify, we do have a direct phone line available! You can reach us at (617) 221-3852 during business hours (9am–5pm EST), or email us anytime at alex@ryzesuperfoods.com.
We’re here to help and truly appreciate your feedback!
author's review
Lisa G Cid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Pinellas Park, Florida

Exchange before order goes out

There should be a number available on their website instead of a fake contact us link that takes me to a 404 error page.

User's recommendation: Get a phone number to any company before placing an order—and call to speak to someone to confirm it is legitimate.

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Reality Eke's review

Hi there, thanks for reaching out! We’ve responded to your email in Spanish to help make things easier for you. In that message, we’ve explained the more and also offered assistance to help resolve everything!
Please check your inbox when you get a chance, and feel free to reply there if you need anything else. We’re here to help!
author's review
Reality Eke

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Queens, New York

I need to return a product and I need some vary spek Spanish please

Me an esta do mandando una Macha que yo no e pedido y nevkk le a estan mandando muy Cara y yo no voy a pagar $50 Dolores por una bolsa entonces las quiero retitornar.

Que puedo hacer

Helpful

RYZE Superfoods's reply dated Jun 19, 2025 to: Viraj Yno's review

Hi Viraj, thanks for reaching out! Just to reassure you, your subscription has already been canceled, and no further orders will be sent or charged. We also shared a bit more information with you via email when you contacted us there, in case that’s helpful!
We truly never intended for this to be an inconvenience. In the future, if you’d like to get RYZE as needed, you can always choose the “Buy Once” option here: https://www.ryzesuperfoods.com/pages/shop-all.
If you have any other questions or need help with anything at all, feel free to email us directly at alex@ryzesuperfoods.com. We’re always happy to help!
author's review
Viraj Yno
map-marker Philadelphia, Pennsylvania

Cancel order/refund

I didnt sign up for continuing order, stop taking funds from my account, I need a refund no more orders

User's recommendation: Please cancel all future orders

Helpful

RYZE Superfoods's reply dated Jun 18, 2025 to: Sara H Had's review

Hi Sara, thanks for reaching out, and I’m so sorry for the trouble with your recent RYZE order!
While tracking does indicate that the package was delivered to your porch on June 2, we completely understand that it’s not in your hands. So, we’ve gone ahead and processed a full refund for your order. We’ve also sent you an email with more details regarding your order and the refund.
Please don’t hesitate to reach out if you have any further questions or need additional assistance. We’re here to help!
author's review
Sara H Had

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

El pedido ayer 2 de junio no lo dejaron en mi puerta como el mensaje que recibi

Mi pedido no fue entregado orden#RYZE1679**** dicen haberlo dejado en la puerta de mi porche ayer 2 de junio pero no había nada en mi puerta

Loss:
$54

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Jun 17, 2025 to: Eric W Uwr's review

Hi Eric, we're very sorry for any misunderstanding regarding your recent RYZE order!
We've sent you an email explaining everything in detail, but I also wanted to let you know here that your subscription has been canceled, and we can confirm that the $36.00 refund has been successfully processed. You should see that reflected in your account shortly.
If you need any further assistance, please feel free to reply directly to the email we sent or reach out to us anytime at alex@ryzesuperfoods.com. We're here to help!
author's review
Eric W Uwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Humble, Texas

A order. I did not order

I would like $36.00 paid back to my back account. Or RYZE can mail a check back to my mailing address. 2631 Trout st.Houston,Texas.

Helpful
Hong Fiv
map-marker Santa Rosa, California

Ordené desde el 05/12/2025 y no he Recibido nada asta la fecha

RYZE Superfoods - Ordené desde el 05/12/2025 y no he Recibido nada asta la fecha

Ordené desde mayo 12 del 2025 y me cobraron pero no Recibí el producto algo malo pasó con mi orden o espero que venga pero ni que viniera de la china se toma tanto tiempo por favor manden orden gracias espero su producto pronto en los lugares que compro no se toman tanto tiempo incluso con órdenes más pequeñas viene pronto muchas gracias

View full review

User's recommendation: Estar seguro cuándo es que Reciben su producto antes de ordenar

Comment
Helpful
Neco Zuj
map-marker Henrico, Virginia

Canceling subscription

RYZE Superfoods - Canceling subscription

The company could make sure that they send a return label with all orders, In case you arent happy with the product. Make sure that they answer all your questions. Most of all Answers the Phone.

View full review

User's recommendation: Don’t buy RYZE Coffee; They are not good to do business with. They were trying to charge me to cancel my subscription, and Will Not Answer The Phone.

Comment
Helpful

RYZE Superfoods's reply dated Jun 13, 2025 to: Tobey Qjg's review

Hi Tobey, we're so sorry to hear this and truly appreciate you reaching out. Our mushroom coffee does contain a small amount of coffee, so we completely understand if it’s not the right fit for you, especially given your sensitivity.
It looks like we’ve already been in touch via email, and we can confirm that all of your orders have been refunded and your subscription has been canceled, so you won’t be charged again.
Thank you so much for giving RYZE a try, and if you're ever open to exploring more, we do offer coffee-free options like our matcha, cocoa, and chai. They deliver the same adaptogenic benefits without the coffee!
author's review
Tobey Qjg
map-marker Miami, Florida

Hablar para darme de baja

Jamas me he suscrito. Tengo 75 años y no tolero el cafe.

Vivo de un retiro favor cancelen eso. Gracias

User's recommendation: Ninguna

Helpful

RYZE Superfoods's reply dated Jun 13, 2025 to: DJuana B's review

Hi DJuana, thank you for reaching out, and we’re truly sorry for all the frustration this has caused. We completely understand how upsetting it must be to feel like you’ve been charged for something you didn’t want.
Rest assured, your subscription has already been canceled, so you will no longer be charged moving forward. We've also processed a refund for the unwanted order and replied to your email with more details. If you haven’t seen it yet, please feel free to check your inbox or spam folder just in case.
We truly appreciate you giving RYZE a try, and if there’s anything else we can do to make this right, please don’t hesitate to reply to that email or reach us directly at alex@ryzesuperfoods.com. We're here to help!
author's review
DJuana B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Keep getting unwanted orders

I have tried calling to cancel my order subscription. I have emailed twice trying to cancel this order that is being charged to my debit card every month.

I do not want this.

Please cancel this subscription or whatever it is called. I do not authorize rise mushroom coffee to continue to charge my card for this.

Loss:
$160
Pros:
  • Need to speak with person

Preferred solution: Full refund

User's recommendation: Don’t order this

Helpful
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