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44 Issues resolved
952 Company responses
228 Customer testimonials
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4.9 (507 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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Ryze Superfoods's reply dated Sep 28, 2026 to: STERLING C Etv's review

Hi Sterling, we're truly sorry for the confusion and frustration this situation has caused. After reviewing your account, we can confirm that your subscription has already been canceled, and there are no active subscriptions associated with your account moving forward. If you have any questions about the charge or need help with a refund, you can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or email us at alex@ryzesuperfoods.com, and we’ll be happy to help!
author's review
STERLING C Etv
map-marker Broken Arrow, Oklahoma

Cancellation

I just wanted to try this product one time and for some reason I'm getting it every month and they're taking money that I don't have out of my account so please help me cancel

Loss:
$38
Preferred solution:

Cancel

0 Thank you

Ryze Superfoods's reply dated Sep 28, 2026 to: David J Ptl's review

Hi David, we’re sorry to hear about your experience. We see that you’ve already contacted us regarding your subscription, and we’ve responded with the information and process needed to return the package. If you have any other questions please don’t hesitate to reach out again at alex@ryzesuperfoods.com. We’re here to assist you!
author's review
David J Ptl
map-marker Charlotte, North Carolina

Refund

I didnt subscribe to be charged automatically Im very disappointed in the product and I no longer want the product

0 Thank you

Ryze Superfoods's reply dated Sep 28, 2026 to: Perl Dmp's review

HI Perl! Thank you so much for your patience and understanding! We’re glad we were able to get everything sorted out and make things right. We truly appreciate you!
author's review
Resolved
Perl Dmp
map-marker Troutdale, Oregon

Resolved: Getting changed for things I’m not getting

Updated by user Sep 05, 2026

Company fixed the issue and I have been provided with apology. Thank u for making the orders like I intended to order originally and u guys made my day thanks.

Original review Sep 05, 2026

So I got charged for the labor day special for the $45 deal and its on my bank statement and it shows in my tracking I didnt. Im not gonna receive it so if thats the case, Im just going to cancel all my orders

0 Thank you

Ryze Superfoods's reply dated Sep 28, 2026 to: Chayson Hla's review

Hi Chayson, thank you for reaching out! We can confirm that your subscription has already been canceled, so you won’t receive any future deliveries. If you have any other questions please don’t hesitate to reach out again at alex@ryzesuperfoods.com. We’re here to assist you!
author's review
Resolved
Chayson Hla
map-marker Bergenfield, New Jersey

Resolved: Termínate receiving mushroom coffee

I do not want to receive Ryze mushroom coffee any longer please cancel my subscription

Please do not bill my credit care

0 Thank you

Ryze Superfoods's reply dated Sep 28, 2026 to: Stephanie V Tgu's review

Hi Stephanie, we're very sorry for the frustration this has caused! We see that you’ve already contacted us and we’ve responded with information about your concern. We’ve also gone ahead and canceled your subscription, so there will be no future deliveries. If there's anything we can help you with, please send us a private message with your order number and the email address associated with your purchase, or email us directly at alex@ryzesuperfoods.com. Our team will be happy to assist you.
author's review
Stephanie V Tgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Bloomfield, Connecticut

I received a package I did not order is it free or you're charging my card without my consent

Updated by user Sep 04, 2026

I just received another order for $80 when I paid $50 for the first one I did not order a second order

Original review Sep 04, 2026

I did not order it so I want my money back u took it straight out my account without asking me I paid $50 or $58 and now you are charging me $80

0 Thank you
Larry Rip
map-marker Seattle, Washington

I would like to cancel my orders

I dont want no more can you please cancel it I do not like it Im sorry but Im saying can you please cancel the order I sent you a letter so you can cancel it but youre still sending me the product That was the reason that I said you A letter

User's recommendation: I don’t want no more can you please cancel it

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated Sep 27, 2026 to: Brenda F Hvu's review

Hi Brenda, thank you for reaching out! We saw that you’ve already reached out to us regarding your concern, and also assist you in cancelling your subscription. If there's anything we can help you with, please send us a private message with your order number and the email address associated with your purchase, or email us directly at alex@ryzesuperfoods.com. Our team will be happy to assist you.
author's review
Brenda F Hvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Wrong order received

Ordered one pk of coffee for $27. Received 2 pks.

Got charged for 3. Two additional $18 charges to total $63 all on 8/15/26. Order # RYZE2931****. Not even the blend I wanted.

My #906284****.

First order. Very disappointed.

Pros:
  • Fast delivery
Cons:
  • Did not receive the one bag of my order that i actually ordered
Loss:
$63
Preferred solution:

Price reduction

0 Thank you
Anthony T Fxw
map-marker Dallas, Texas

Cancel.Account

I am being charged for this product and I just received one now I wont to cancel this account and get a refund for the i havent received

Loss:
$93
Pros:
  • Did no get product

Preferred solution: Full refund

View full review
Comment
0 Thank you
Anthony T Fxw
map-marker Dallas, Texas

To cancel the product

I been charged for product that I havent received and I only ordered one by account is getting charged and I am not getting none I wont everything stop and get a refund

Loss:
$93
Cons:
  • Need to make one order

Preferred solution: Full refund

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated Sep 27, 2026 to: lgloriaoriatggloria w's review

Hi Gloria, we’re sorry to hear that you haven’t received your order. We checked the tracking, and it shows that the package was already marked as delivered. We also see that there is already a chargeback associated with your account. To help us look into this further and assist you with the next steps, please reach out to us directly at alex@ryzesuperfoods.com with your order number. We are happy to assist you with this.
author's review
lgloriaoriatggloria w

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Cordova, Tennessee

Undelivered pkg

Well I haven't received my order#2948****

Uniuni shoes it was delivered w/ out a picture of delivery, it didn't show up at my door , I'm not going around and knocking on neighbors doors that I don't social with

Y'all can't be reached.

Loss:
$60
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Sep 27, 2026 to: Brenda M Ufm's review

Hi Brenda, we’re happy to look into this for you and help clarify the charges you’re seeing. We’ve also confirmed that your subscription has already been canceled, so there will be no future recurring orders or subscription charges. When you can, please reach out to us at alex@ryzesuperfoods.com with your email address or order number so we can review the charges and get this sorted out for you.
We appreciate your understanding!
author's review
Brenda M Ufm
map-marker Washington, District Of Columbia

Cancel subscription for Brenda McDowell

I canceled this order on 26 August originally I bought rise on 26 July for $57 and there was an $80 charge to my account today which is 29 August and Im not understanding this. I canceled it on the 26th and apparently it went to my another bank a different bank for 2195 and I dont understand this. The sub subscription was canceled.

Pros:
  • I have no idea
Cons:
  • I have no idea
Loss:
$80
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Sep 27, 2026 to: Rosa A Zfq's review

Hi Rosa! Thank you for reaching out! After reviewing your account, it looks like your subscription has already been canceled, so no future deliveries will be sent. If there’s anything further you need, please don’t hesitate to reply to our email or reach us directly at alex@ryzesuperfoods.com. We’re here to help and make sure everything is resolved for you!
author's review
Rosa A Zfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancelación

No quiero más café cancela mi suscripción por favor tengo mucho y cuando quiera más me comunico con Uds

Preferred solution:

Nada

0 Thank you

Ryze Superfoods's reply dated Sep 04, 2026 to: Mary J Jpf's review

Hi Mary, thank you for reaching out. We understand your concern regarding your shipping address. Upon checking, we have already responded to your email with the details and assistance regarding your request.
If you have any questions, you can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or email us at alex@ryzesuperfoods.com, and we’ll be happy to help!
author's review
Mary J Jpf
map-marker Sacramento, California

Change address no one is home to answer

No one home to answer the phone. Please let me know if the address is changed

Have a good day thank you

Pros:
  • Yes
Cons:
  • No one to talk with no way to change address
Preferred solution:

Address change

0 Thank you

Ryze Superfoods's reply dated Sep 04, 2026 to: Hali Wip's review

Hi Hali, we sincerely apologize for the lack of communication and understand your frustration. We appreciate you reaching out to make sure there are no future shipments or charges.
We’ve checked your account and can confirm that your subscription has already been canceled successfully. You will not receive any further shipments or recurring charges from this subscription moving forward.
Thank you for your patience and understanding. If you have any other questions or need further assistance, please feel free to reach us directly at alex@ryzesuperfoods.com. We’re here to help!
author's review
Hali Wip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Santa Fe, New Mexico

No call back. Crickets. I would expect the curtesy off fee a response.

Updated by user Sep 14, 2026

Crickets from the company. Fully ignored my issue.

Original review Aug 27, 2026

I would expect the curtesy of at least a call back, please. And given this response, or lack of, I want to make sure I do not receive any future shipments.

Kindly cancel and auto shipments that may exist. Dandorr@***.com

0 Thank you

Ryze Superfoods's reply dated Sep 04, 2026 to: Gregory L S Tok's review

Hi Gregory, thank you for reaching out and we sincerely apologize for the inconvenience this has caused. It looks like you’ve already contacted us via email, and our team has responded with the complete details regarding your subscription. We’re happy to confirm that your subscription has been successfully canceled, and your refund has already been issued.
Moving forward, you will not receive any additional products or charges associated with this subscription.
If you ever need assistance, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
author's review
Gregory L S Tok
map-marker Salem, Oregon

Reoccurring order

Was misinformed I wanted to purchase 1 time then after trying the product I would make my decision to reorder.

I had 2 orders they cancelled i had no Idea.

This company sucks.

Preferred solution:

Full refund

0 Thank you
Ryze Superfoods
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