• Sign Up
  • Login

Welcome to the Ryze Superfoods Community

41 Issues resolved
892 Company responses
228 Customer testimonials
Write a review
4.9 (476 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
Show

Ryze Superfoods's reply dated Jan 26, 2026 to: Deirdre L Abi's review

Hi Deirdre, we’re very sorry for the confusion and frustration this caused! We’ve confirmed that your subscription has been canceled and your most recent order has been fully refunded. There will be no further charges or shipments. If you need any additional assistance, please feel free to reach out to us directly, we’re happy to help!
author's review
Deirdre L Abi
map-marker Concord, North Carolina

Withdrawing money from my account

I DID NOT order and DO NOT want another order order of Ryze coffee I only intended to order what I ordered and purchased l do NOT want another shipment or a gift Cancel all orders immediately!! Please PUT ALL MY MONEY BACK IN MY ACCOUNT TODAY!! And DO NOT WITHDRAW FROM IT EVER AGAIN Thank you

0 Thank you
Darlene C Dwe
map-marker Athens, Georgia

I've cancelled my order and you are still sending it and taking my cash

AI Highlights
  • The subscription was cancelled, but charges continue.
  • Only one pack was ordered, but shipments continued and a refund is requested.

I feel betrayed because I cancelled my subscriptioñ and y'all is still taking my money and I would appreciate if you return it.i didn't order nothing but one pack y'all took it upon y'all selves to keep sending me the coffee and I don't want it and I didn't ask for it , I need My money back.thankyou

Loss:
$80

Preferred solution: Full refund

User's recommendation: Refund My money

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: Linda E Gtk's review

Hi Linda, we’re very sorry for the confusion and any stress this caused. It looks like we were able to cancel your order before it shipped, and your subscription has also been fully canceled. A full refund of $66 has already been processed back. Thank you for your patience, and we’re glad to hear you enjoyed the product!
author's review
Linda E Gtk
map-marker Peekskill, New York

I would like my money back.

My name is Linda EVANS. I would like a full refund of $66.00 returned back to me.

I did not authorize for a monthly subscription for Ryze Superfoods to continue any transactions. It was a gift to my sister. Please reimburse me my refund of $66.00 on my Visa Card ending in 9928..

Your company took the money on January 2, 2026 at 9:28 am. Thank you, Linda Evans

Loss:
$66
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: Anthony S Yvw's review

Hi Anthony, thanks so much for reaching out and for your patience! We were able to locate your account and can confirm that your subscription has been successfully canceled, with no further charges or shipments going forward. We’re really sorry for the trouble you experienced accessing your account. If you need any additional help or have questions in the future, please don’t hesitate to reach out to us! We’re always happy to help.
author's review
Anthony S Yvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker North Royalton, Ohio

Cancel subscription

I am unable to get to a human being in order to cancel my subscription. I texted Alex and he provided me with a link within the text message in order to access my account.

When I clicked on that link and asked me to enter my email address.

I entered my email address of record and the website kickback that they were not able to locate an account associated with that email. I am unable to access my account in order to cancel this subscription and I wish to have the subscription canceled and nobody will help me get this resolved.

Cons:
  • Unable to cancel subscription
Loss:
$50
Preferred solution:

Cancel subscription

0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: Alex G Qvj's review

Hi Alex, thanks for reaching out! We’ve reviewed your account and can confirm that your subscription has been canceled, so there will be no further orders or charges. We’re sorry for the confusion and appreciate you letting us know. If you ever decide to order again in the future, we do offer a “Buy Once” option for one-time purchases here: https://www.ryzesuperfoods.com/pages/shop-all
author's review
Alex G Qvj
map-marker Monticello, Georgia

I don’t want any more order

I didnt order a second Ryze why did your send me another order I need my account closed I dont want any more orders

Junnior23@***.com

Loss:
$30
Preferred solution:

Full refund

0 Thank you
Brenda R Aat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Did not authorize a reacuring charge

AI Highlights
  • Unauthorized $80 recurring charge for an order that was one-time.
  • Refund requested; contact Brenda Roberson at 979-347-****.

I did not authorize this $80 charge reoccurring charge I ordered one time and I didn't authorize this charge of $80 on my account I would like my money refunded you can reach me at area code 979-347-**** my name is Brenda Roberson have a good day

Loss:
$80
Cons:
  • Unauthorized charges to my account

Preferred solution: Full refund

View full review
Comment
0 Thank you
Ashley V Zmw
map-marker Burlington, North Carolina

Cancel subscription

I ordered something once and now they keep trying to take money off of my card. I would like for it to stop please.

Preferred solution: Stop trying to pull money from my card.

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: Tearyn W's review

Hi Tearyn, thanks for bringing this to our attention, and we’re sorry for the delivery mix-up and the frustration it caused. We were able to replace the order for you, and we’re glad we could get that sorted out. If there’s anything else you need or if you have any questions at all, please don’t hesitate to reach out, we’re always happy to help!
author's review
Tearyn W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

I didn't receive my package. It was delivered to the wrong address.

Updated by user Dec 12, 2025

Hard to get to speak to a person. Had to text or email. Do not recommend unless absolutely necessary.

Original review Dec 12, 2025

My coffee was delivered to the wrong address. The picture shown is not my apartment building. It is the street directly behind me.

0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: May sia V's review

Hi May, we’re really sorry to hear that the product didn’t agree with you, and we appreciate you letting us know! After reviewing your account, it looks like you did reach us and we can confirm that your subscription has already been canceled, and no further shipments or charges will occur. If you have any questions or need additional assistance in the future, you can always reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by email at alex@ryzesuperfoods.com. We're always here for you!
author's review
May sia V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Stillwater, Minnesota

Your product is not right fit for my body

StopThis product make me headache body ach I have no energy you guys need to stop sending me your product now.

Loss:
$500
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Jan 26, 2026 to: Andrea R Qvu's review

Hi Andrea, we’re truly sorry for the frustration this caused and appreciate you taking the time to share your experience! We’ve reviewed your account and can confirm everything has now been fully resolved: your subscription has been canceled and full refunds has been issued, with no further charges or shipments going forward. We regret the confusion and the delay in getting this handled, and we’re actively working to improve both our response times and the overall account experience so this doesn’t happen again. We truly appreciate your patience!
author's review
Andrea R Qvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Customer service is atrocious. Averi their bot is dumb and they say Alex the trusty receptionist will follow through but it took two months.

At one time, I had an account, and somehow I got it canceled. But then I started getting Creamer, which I don't use and never ordered.

Every month, I was charged. Averi, their bot, said Alex would get in touch with me. He didn't until finally today, when I threatened to report them and also the Better Business Bureau, although if they are not listed with them, then you can't do anything. Stay away from this company.

The first time, I didn't pick a subscription and still got coffee. I hated the taste, but I only picked ship once.

Loss:
$73
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Nov 24, 2025 to: Cheryl C Elq's review

Hi Cheryl, thaks for reaching out! It looks like you already reached out to us via email, and we’ve refunded this order for you. We’re truly sorry again for any misunderstanding with our auto-ship!
If there’s anything else you need or if we can help with anything moving forward, please don’t hesitate to reach out. If you’d like to order in the future without being on a subscription, you can always choose the “Buy Once” option here: https://www.ryzesuperfoods.com/pages/shop-all
We’re always here to help!
author's review
Cheryl C Elq
map-marker Cranberry, Pennsylvania

Charge

Charged $54 and not sure why. I just received two packs of coffee less than a month ago and am not on auto refill

Pros:
  • Love the coffee
Cons:
  • Charged for something and not sure what
Loss:
$54
Preferred solution:

Full refund

0 Thank you
Dennis L Lpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Orlando, Florida

Very easy to place an order and to set up a subscription, but very difficult to get answers to anything. No support team. Older people who lack technical skills are screwed when needing to manage a s

AI Highlights
  • Cancellation was made online over 2 months ago, but deliveries are still arriving.
  • The sister has dementia and cannot afford ongoing deliveries.

Im trying to cancel a subscription for my sister who was diagnosed with dementia. I canceled it online over 2 months ago and she is still getting it delivered. She doesnt have the money so I need to stop it immediately

User's recommendation: Not a chance

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated Nov 24, 2025 to: Anyi C Ozw's review

Hi Anyi, it looks like you already reached out to us, and we’ve fully resolved this for you via email! Your order has been refunded, and we’ve also made sure your subscription is canceled so no future charges will occur.
If there’s anything else you need, please don’t hesitate to let us know. We’re here to help!
author's review
Anyi C Ozw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Commerce Township, Michigan

Necesito cancelar un pago que me hicieron

Ryze Superfoods - Necesito cancelar un pago que me hicieron

Necesito que no me cobren más una subscripción, quiero cancelar un pago que me hicieron y que me devuelva mi dinero.

0 Thank you

Ryze Superfoods's reply dated Nov 24, 2025 to: Shirlean O's review

Hi Shirlean, we’re so sorry to hear that our coffee didn’t sit well with you, and that you didn't enjoy the taste. But we truly appreciate you giving it a try!
We also want to reassure you that your subscription has already been canceled, as confirmed in our email to you when you reached. You won’t receive any additional charges or shipments moving forward.
We really appreciate you sharing your feedback. It helps us continue improving! If there’s ever anything else we can do to help, please don’t hesitate to let us know.
author's review
Shirlean O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

I do not like the taste of the coffee it irritates my stomach. I have given it all away from the very first order.

Cancel my subscription . The coffee was falsely advertised in my opinion.

The taste was never satisfying to me and make me nauseated and my stomach was irritated. No one in my home like it after the first cup either, so please stop charging my account, the cancellation process is much to difficult for the 21st century

Cons:
  • False advertising
Preferred solution:

Cancellation, after the first cup and was not satisfied

0 Thank you
Vicki W Rqx
map-marker Las Vegas, Nevada

Package was delivered to wrong address

Package was delivered to wrong address and I would appreciate another package delivered to the correct address and if not possible a refund would be sufficient. Thank you

Preferred solution: Deliver product or service ordered

View full review
Comment
0 Thank you
Ryze Superfoods
Reviews Contacts Community