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Welcome to the RYZE Superfoods Community

32 Issues resolved
649 Company responses
226 Customer testimonials
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5.0 (471 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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What Their Customers Are Saying

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All testimonials are provided and verified by RYZE Superfoods. Verified testimonials on Opinion Corp is a paid feature of the platform.

City change on delivery and shipping address

RYZE Superfoods
They followed up with my issue right away and took care of it. They did a great job communicating with me.
Read

Great product.

RYZE Superfoods
A bit skeptical that product would be a good coffee alternative. It worked. Highly recommend. Delicious and great service.
Read

Cancel subscription

RYZE Superfoods
I have more than enough at this time. I will cancel until I get close to running out.my stomach feels so much stronger. I will recommend this product to anyone that lacks stamina and have belly problems.
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RYZE Superfoods's reply dated Apr 22, 2025 to: Akeia Tbp's review

Hi Akeia, thank so much for reaching out, and we’re truly sorry for the frustration this has caused! We’ve responded to your email and want to assure you that your subscription has now been canceled. You won’t be charged or receive any more shipments moving forward.
If there’s anything else we can help with, just reply to our email or reach us directly at alex@ryzesuperfoods.com. We’re happy to assist!
author's review
Akeia Tbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Trenton, Michigan

Cancelled order

Updated by user Apr 20, 2025

Very disappointed

Original review Apr 19, 2025

Do what I asked over s month ago and that was to stop sending the coffee and cancel my subscription. One bag is enough for one month but youre sending me 3 bags each month!

I have enough to last the rest of the year now! So STOP!!!

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Mariano A Yoo's review

Hi Mariano, thank you so much for your message and we're really sorry for the confusion and frustration here. We totally understand how upsetting it is to be charged for something you didn’t intend to receive.
We did send cancellation instructions previously through your portal, but no worries, we’ve just followed up with you via email to explain further and help get your refund started. We’ve also made sure your subscription is canceled now, so this doesn’t happen again.
Feel free to reply to that email if you have any questions at all, we're here to help!
author's review
Mariano A Yoo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Reclamo de dinero

A esta compañía le compré dos paquetes de café por desgracia y no me gustaron y ahora lo mandan y lo cobran sin ninguna autorización del cliente , el mes pasado se los devolví y puse el reclamo en el banco y hoy me están mandando otra vez el café es imposible hablar con un representante NECESITO MI DINERO DE VUELTA

Loss:
$66

Preferred solution: Full refund

User's recommendation: Devolución del dinero y cancelación absoluta

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RYZE Superfoods's reply dated Apr 22, 2025 to: Michelle H Vcb's review

Hi Michelle, we're really sorry for any confusion with our auto-ship program. We completely understand this wasn’t your intention! We’ve already responded to your email with an explanation of how this happened, as well as return instructions to help you get your refund. Please feel free to reply to that email if you need any further assistance.
Rest assured, your subscription has already been canceled, so there will be no more charges going forward.
Thank you for your patience, and we’re here to help if you need anything else!
author's review
Michelle H Vcb

I was not pleased with the fact that you took money from account for another order which I did not want!! I want my money back, this is a dispute!!

Money was taken from my account for another order which I didnt want, I want my money back in my account, and I dont want anymore coffee!!

Loss:
$64

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Randi R Ide's review

Hi Randi, thank you so much for reaching out, and for your patience!
We’ve already responded to your email directly with more details and would be happy to assist you with a refund. Please feel free to reply there if you need anything else at all!
Rest assured, your subscription has been canceled, so you won’t be charged again. In the future, if you'd prefer to make a one-time purchase, just select the "Buy Once" option on this page:
https://www.ryzesuperfoods.com/pages/shop-all
We really appreciate you giving us a try and hope to make this right for you!
author's review
Randi R Ide

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

I didn’t order it

Nobody contacted me. I just got the envelope this morning.

I dont know why you charged me $36 for something. I dont want so now what do we do?

Loss:
$36

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Nael Fpf's review

Hi Nael, thank you so much for reaching out. No worries at all, your subscription has been canceled, and you won’t be receiving any more RYZE shipments.
We’re really grateful you gave us a try, and even though it didn’t work out this time, we’re sending you lots of appreciation! If you ever decide to come back, we’d be absolutely thrilled to have you.
If there’s anything else you need, feel free to reach us anytime at alex@ryzesuperfoods.com. We’re always happy to help!
author's review
Nael Fpf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Atlanta, Georgia

Cancel my subscription.I do not want no more ryze call

Cancel my subscription, please.No more ryze coffee Well, I've got to write all this unnecessary c***I don't want no more coffee.That's all you'll need to know

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Infant Rdb's review

Hi Infant, thanks so much for reaching out! We totally understand, and you can rest assured that your subscription has already been canceled.
We've also responded to your email so we can provide a little more context on why you were charged again and help you with a refund for the bags you don’t want. Just reply there if you need anything else, we’re happy to assist however we can!
author's review
Infant Rdb
map-marker North Augusta, South Carolina

Cancel my packages

Already have 6 bags full and spend much money too I need to cancel my subscription please and my payments

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Katherine T Evj's review

Hi Katherine, thanks for reaching out! It looks like you subscribed to our auto-ship on your initial purchase, which is why that additional charge was processed. We do have disclaimers about it on our website and send warning emails before recurring orders are processed, but we’re so sorry if that wasn’t your intention.
No worries at all, we’ve gone ahead and canceled your subscription so you won’t be charged again moving forward.
If you decide to try us again in the future, we also offer a “Buy Once” option right here: https://www.ryzesuperfoods.com/pages/shop-all
If you need anything else or have questions, feel free to email us at alex@ryzesuperfoods.com. We’re here to help!
author's review
Katherine T Evj

About my credit card

Yall took 36.00 dollars from my credit card without my permission and i order from your company twice and i pay yall when i did that so i dont know why yall took another 36.00 from me

Loss:
$36

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Dream Ehn's review

Hi Dream, we're so sorry for this misunderstanding, and we appreciate you reaching out and letting us know! It was definitely not our intention for you to be subscribed without your knowledge.
We’ll be reaching out to you directly to explain how the auto-ship may have happened and to assist you with getting your refund processed as quickly as possible.
Just for the future, if you’d like to try us again without being enrolled in our auto-ship, we do have a “Buy Once” option available here: https://www.ryzesuperfoods.com/pages/shop-all
Please don’t hesitate to reply to our email or reach out to alex@ryzesuperfoods.com if you need anything at all!
author's review
Dream Ehn
map-marker Sherman Oaks, California

Claim

RYZE Superfoods - Claim

Ive been charge twice i receive a second package i did not order and dont want it i want my money back

User's recommendation: Dont charge twice and dont send product if not order

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Roxana D Ioi's review

Hi Roxana, we're so sorry for any confusion or frustration! We’ve responded to your email so we can take a closer look at what’s going on and assist you directly.
Please feel free to reply to that thread whenever you're ready—we're here to help and will make sure this gets resolved as smoothly as possible!
author's review
Roxana D Ioi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Me cobraron doble los envíos de mi café

me di cuenta que me están cobrando doble el envío. Me están sacando el dinero de mi cuenta bancaria de Wells Fargo y de mi tarjeta de crédito de Capital One.

Soy clienta desde febrero y el cobro del café ha sido doble en marzo y en abril.

Necesito contactar con un agente y solucionar mi problema. Gracias

Loss:
$72

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Teri B Gyn's review

Hi Teri, we're truly sorry for any misunderstanding with our auto-ship. It was never our intention to cause any confusion or frustration, and we completely understand that this wasn’t what you expected.
Just so you know for the future, we do offer a one-time purchase option by selecting "Buy Once" on this page: https://www.ryzesuperfoods.com/pages/shop-all, so there’s no need to worry about recurring orders.
That said, no worries at all, we’ve already addressed your concerns via email. Your subscription has been canceled, and the most recent order has been refunded.
If there’s anything else we can help with, feel free to reply to our email or reach us directly at alex@ryzesuperfoods.com. Thanks for your patience!
author's review
Teri B Gyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Trying to cancel this product.i only purchased a one time purchasese

I just did in th subject. DO NOT SEND ANY MORE COFFEE AND REFUND THE ONE I GOT TODAY BACK TO MY CARD.

ARE YOU DOING THIS TO EVERYONE?

What a scam .. Im calling my credit card company as we speak

Preferred solution: Full refund

User's recommendation: Don’t buy this I think it’s a scam

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Amna Tab's review

Hi Amna, we're really sorry if we missed your call! You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST), and we’re always happy to help via email at alex@ryzesuperfoods.com as well.
If there’s anything else you need, feel free to reach out anytime!
author's review
Amna Tab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Hephzibah, Georgia

Dispute the transaction

You didnt answer the call. I asked my bank not to allow any more payments you all will not answer your calls which is not good customer service. I dont need to write anything else, just let me know how to return this coffee.

User's recommendation: Do not order the Ryze coffee

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Annisha Wtg's review

Hi Annisha, this is so sweet, thank you so much for your kind words! We’re really glad to hear you’ve been enjoying the coffee.
No worries at all, we totally understand, and your subscription has already been canceled. When you’re ready to come back, we’ll be here for you!
If you ever need anything in the meantime, just shoot us an email at alex@ryzesuperfoods.com. We’ll be happy to help!
author's review
Annisha Wtg
map-marker Albuquerque, New Mexico

To stop my prescription

Just cant afford it right now and well pick it up later when I get back on track love the coffee though it is really good tasting and I would recommend it to anyone that would like to try it right now. I cannot afford it, but I will be picking it back up in the future

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Barbara W Two's review

Hi Barbara, we're so sorry for the frustration caused and we completely understand how upsetting it is to be charged unexpectedly, especially when the product wasn’t even for you.
It looks like there was a misunderstanding with our auto-ship, and we truly apologize if it wasn’t clear at the time of purchase. We’ve already followed up with you via email with more clarification, including simple return instructions, so we can get your refund started right away.
If you need anything else or have further questions, please feel free to reply directly to that email or reach us anytime at alex@ryzesuperfoods.com. We’re here to help and make this right!
author's review
Barbara W Two

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Noblesville, Indiana

Refund

I canceled the product, money was token out of my account for a new order that I didnt order. Please return my money and keep your product.

I order for someone else and not for me.

Im going through a hardship, by taking my money is making it worse. Please return my money and keep your product I didnt order.

Loss:
$66

Preferred solution: Full refund

User's recommendation: My recommendation is for everyone to check your bank account because even though you say you don’t want the product, they’ll still try to force it on you.

1 comment
Myles Tju

This is Rhonda Ryan and I'm going to assume that you have put my $66 back into my checking account at Harrington last four numbers 2274 that was awhile ago I have not seen it back into my account and I was told it would go in there I expect to see it soon or else

Helpful
Helpful
Ronald Moore M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Noblesville, Indiana

They made an unauthorized transaction in my account

RYZE Superfoods - They made an unauthorized transaction in my account

Ryzesuperfood went in to my account and made an unauthorized transaction of $36.00 i need my money back asap Angry I purchased this crap a couple weeks ago for someone and now yall go back into my account to take another $36.00 !!! I need my money back asap

View full review
Loss:
$36

Preferred solution: Full refund

User's recommendation: Don't leave your card info with these people they go back into your account and take money unauthorized

Comment
Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Tyrus Aaj's review

Hi Tyrus, we're really sorry to hear that the product wasn’t for you. We truly hoped you’d enjoy it, but we completely understand your decision. We also apologize for any confusion around our auto-ship, It’s never our intention for anyone to feel caught off guard.
No worries though, your subscription has now been canceled, and we’ve responded to your email with more context as well. If you have any other questions or need further help, feel free to reply to that message anytime.
If you're still interested in trying something different, we offer other blends that might better suit your taste, and you can always choose the "Buy Once" option here so you won’t be enrolled in auto-ship: https://www.ryzesuperfoods.com/pages/shop-all
Thanks again for giving us a try!
author's review
Tyrus Aaj
map-marker Carrollton, Texas

No easy way to cancel reoccurring shipment and charges

Need to cancel received 2 mire for 72.00 I would have never ordered it again do not like never used all of first need it canceled

User's recommendation: Yuk

Helpful

Contact Information

Website:
Mailing Address:
867 Boylston Street, 5th Floor #1863
Boston, Massachusetts 02116
United States
Contact RYZE Superfoods Customer Service

Latest Question

Hello I've made an order for the ryze coffee but I rather have the chicory instead will it be a problem changing it

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