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Welcome to the Ryze Superfoods Community

41 Issues resolved
892 Company responses
228 Customer testimonials
4.9 (476 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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What Their Customers Are Saying

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All testimonials are provided and verified by Ryze Superfoods. Verified testimonials on Opinion Corp is a paid feature of the platform.

Ninguno

Ryze Superfoods
Me gustó mucho tu ayuda con la energía y en el metabolismo el producto es bueno y lo.él recomendado a mi amiga el encanto .

City change on delivery and shipping address

Ryze Superfoods
They followed up with my issue right away and took care of it. They did a great job communicating with me.

Great product.

Ryze Superfoods
A bit skeptical that product would be a good coffee alternative. It worked. Highly recommend. Delicious and great service.
Anonymous
map-marker Menlo Park, California

Orden no recibida no me llego nada ke está pasando nadie contesta

No me llego nada nadie contesta no asen nada para darme una respuesta ke paso con el producto ke hordene ?.???ke esta pasando porke no asen nada no ke pasa no hay ninguna solucion a este problema

View full review
Jaeliana Vbv
map-marker North Augusta, South Carolina

Allergic to Ryze. Need to stop auto shipments.

Before finishing the first shipment. i started breaking out with a rash.

Rash gone after stopping ***.

I just received a second shipment. I would have stopped earlier but it is almost impossible to contact Ryze!!!

User's recommendation: Waht for allergic reactions when trying Ryze.

View full review
Anonymous
map-marker Lubbock, Texas

Unsubscribe

I do not recall selecting an option for ongoing subscription - I found your website difficult to navigate, and could not find a phone number to speak with customer service.

User's recommendation: Do t know

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KATHLEEN H Nbf

I did not order anything, and it said order has been shipped

An order has been shipped to Mr that I did not order! Please reimburse my funds and send a shipping label to return your product..

Loss:
$37

User's recommendation: Depends how this is resolved

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Ryze Superfoods's reply dated Jun 08, 2026 to: Rhonda R Zxa's review

Hi Rhonda, thank you for reaching out! We want to assure you that it was never our intention for you to be charged without your awareness. That said, we were able to locate your account and can confirm that your subscription has been successfully canceled, with no further charges or shipments going forward. If you have any questions or need additional assistance in the future, you can always reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by email at alex@ryzesuperfoods.com. We're always here for you!
Rhonda R Zxa
map-marker North Andover, Massachusetts

I am being charged

I did not sign up for monthly orders and I was just charged for June. I need you to stop this stoppppp

Loss:
$36
Preferred solution:

Full refund

Ryze Superfoods's reply dated May 28, 2026 to: Cindy I Ltw's review

Hi Cindy, thank you for reaching out! Upon checking, it looks like you already contacted us via email, and we have already processed a refund for your order. Your subscription has now been successfully canceled, so you will no longer receive any products or charges moving forward.
If you ever need assistance in the future, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
Cindy I Ltw
map-marker Homestead, Pennsylvania

Never received order from may 5,2026

Send the order I paid for without ADDING AUTOSHIP. Ordered a "Mother's Day" special , never received order!!!

Still waiting on order! Send order or refund my account $49.99. At this point I do not much care which way you work it.

Just respond and let me know please! TY CSInverso [PHONE_NUMBER]

Reagyn Wed
map-marker Brooklyn, New York

Cancel unwarranted subscription

The company has without my permission or authority billed my credit card for their product automatically without my permission

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Ryze Superfoods's reply dated May 23, 2026 to: Rosenda R's review

Hi Rosenda, we truly appreciate you for sharing your feedback! We’re sorry to hear that RYZE wasn’t the right fit for you.
We completely understand your decision and never want anyone to continue using a product that isn’t working well for them. No worries, we can confirm that your subscription is now canceled so no additional orders will be sent out.
If you have any other concerns, please reach out to us directly at alex@ryzesuperfoods.com with the email address associated with your account or your order number so we can assist you right away!
We appreciate you giving it a try and wish you the best!
Rosenda R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Stop sending mushroom coffee

I do not want to receive this product anymore. I have not been consuming this.

Product since it made sick of my stomach.

I have3 un opened. Bags.

Thanks.

[PERSON_NAME]

Ryze Superfoods's reply dated May 19, 2026 to: Mildred P Gka's review

Hi Mildred, thank you for reaching out! It looks like you already contacted us via email, and we’ve replied with the complete process for canceling your subscription. But no worries, we’ve gone ahead and taken care of it for you! Your subscription has now been successfully canceled, so you won’t receive any more products or charges moving forward.
If you ever need assistance in your refund request, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
Mildred P Gka
map-marker San Jose, California

Reclamación

No he recibido ningun producto y ya me hicieron 3 cobros y no he recibido nada ya intenté hacer la cancelación y tampoco me dan opcion o solución de como solucionar el problema, quisiera cancelar la suscripción para que ya no se me hagan más cobros y quisiera un reembolso

Pros:
  • No solucionan
Loss:
$100
Preferred solution:

Full refund

Ryze Superfoods's reply dated Apr 22, 2026 to: Gary C Org's review

Hi Gary, we sincerely apologize for the inconvenience this has caused. It appears there were two active subscriptions under your name but rest assured we’ve taken steps to fix this. We were able to connect with you via email and confirm that your subscriptions have now been canceled so there will be no further shipments or charges moving forward. We’ve also provided the next steps and shared additional details in our email along with instructions on how to handle the most recent order if you decide to initiate a return.
If you ever need a hand with anything else in the future, please don’t hesitate to reach us directly again at alex@ryzesuperfoods.com. We appreciate your patience!
Gary C Org
map-marker Kansas City, Missouri

Have canceled multiple times, still receiving coffee and deduction of $54.00 from my account

I have canceled my subscription 3-4 times now, I keep receiving every month coffee, and deducting 54.00 automatically from my account, I dont need any more coffee, please stop the delivery! Thank you

Ryze Superfoods's reply dated Apr 22, 2026 to: Rosie M Pal's review

Hi Rosie, thanks for reaching out! We’ve confirmed that your subscription has already been canceled. If there’s anything else you need or if you have any other questions, please don’t hesitate to reach out. We’re always happy to help!
Rosie M Pal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Seattle, Washington

Cancel my subscription

Im trying to cancel my subscription and not let me do it. Im having a hard time. Can you please help me?

Preferred solution:

I want to cancel my subscription

Ryze Superfoods's reply dated Apr 21, 2026 to: SARA C Yeo's review

Hi Sara, thank you for reaching out and sharing your concern with us. We understand how important it is to ensure you’re purchasing from a reliable and authorized source, especially when it comes to your health.
We encourage you to place orders only through our official website, ryzesuperfoods.com, to ensure you’re getting authentic products. Also, If you need any assistance or have any questions, feel free to email us at alex@ryzesuperfoods.com. We’re always happy to help!
SARA C Yeo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Mexico City, Mexico

I bought 15 bags of Ryze coffe through...

I bought 15 bags of Ryze coffe through mercado libre. México.

How Can I know for sure are not fake?

They are much cheaper than the site offers

I am a cancer survivor

Please call me . I need to speak to a human being +525511****076

Preferred solution:

I need to know my bags are not fake

Ryze Superfoods's reply dated Apr 21, 2026 to: Daerina S's review

Hi Daerina, we're very sorry for any frustration this has caused! We want to assure you that it was never our intention for you to be charged without your awareness. It appears that the auto-ship option was selected when your first order was placed. We do provide clear disclaimers on our website and send reminder emails before processing renewal orders, but we sincerely apologize if this was not clear at the time of purchase.
That said, we have canceled your subscription, so you will not receive any further charges or shipments. Regarding your refund, please reach out to us directly at alex@ryzesuperfoods.com so we can assist you with the next steps. We want to make sure you feel fully supported and taken care of.
Daerina S
map-marker Oklahoma City, Oklahoma

A charge of $66.29 on my visa that I didn’t approve

An unauthorized charge from my visa that I didnt approve and would like a refund! I did not receive the product!

Loss:
$66
Preferred solution:

Full refund

Ryze Superfoods's reply dated Apr 21, 2026 to: Edith F Yyt's review

Hi Edith, thank you for reaching out about your missing item. No worries, we’re here to help!
After reviewing your concern, we’ve already sent an email with additional details and clarification. If you still need help or have any further questions, please don’t hesitate to reach out to us again at alex@ryzesuperfoods.com. We’re always happy to assist and ensure your concern is fully resolved.
Resolved
Edith F Yyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Pilot Mound, Iowa

Resolved: Incomple order

No call was received. My order is missing the jar, how do I get it?

It shouldn't be this hard to talk to someone. Terrible customer service

Ryze Superfoods's reply dated Apr 21, 2026 to: Leslie M Sfr's review

Hi Leslie, we’re truly sorry for your loss and appreciate you reaching out during such a difficult time.
Regarding your refund for the returned unopened order, we’d like to review this for you as soon as possible to ensure everything is properly checked and resolved.
We understand that things may be difficult for you right now, but when you have a moment, please reach us directly at (617) 221-3852 during business hours (9 AM–5 PM EST), or email us at alex@ryzesuperfoods.com. We’ll do the best we can to resolve this issue for you.
Leslie M Sfr
map-marker Omaha, Nebraska

I had to cancel my subscription do to financial issues because I lost my husband

I returned my last unopened order and wasnt reimbursed.

I had to cancel my subscription do to financial issues because I lost my husband

Loss:
$70
Preferred solution:

Full refund

Contact Information

Website:
Mailing Address:
867 Boylston Street, 5th Floor #1863
Boston, Massachusetts 02116
United States
Contact Ryze Superfoods Customer Service

Latest Question

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