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Welcome to the Ryze Superfoods Community

41 Issues resolved
908 Company responses
228 Customer testimonials
4.9 (486 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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What Their Customers Are Saying

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All testimonials are provided and verified by Ryze Superfoods. Verified testimonials on Opinion Corp is a paid feature of the platform.

Ninguno

Ryze Superfoods
Me gustó mucho tu ayuda con la energía y en el metabolismo el producto es bueno y lo.él recomendado a mi amiga el encanto .

City change on delivery and shipping address

Ryze Superfoods
They followed up with my issue right away and took care of it. They did a great job communicating with me.

Great product.

Ryze Superfoods
A bit skeptical that product would be a good coffee alternative. It worked. Highly recommend. Delicious and great service.

Ryze Superfoods's reply dated Aug 12, 2026 to: Skykar K's review

Hi Skykar, we're truly sorry for the confusion and frustration this situation has caused and thanks for sharing your feedback. We’re sorry to hear that RYZE wasn’t the right fit for you. We understand that our product may not work the same way for everyone and we’re disappointed that you didn’t experience the benefits you were hoping for. We appreciate you giving RYZE a try and sharing your honest experience with us.
Regarding your subscription, we want to assure you that it was never our intention for you to be charged without your awareness. That said, we were able to locate your account and can confirm that your subscription has been successfully canceled, with no further charges or shipments going forward. Also, we can see that we've already responded to your reach out with the complete refund process. If you have any other questions please don’t hesitate to reach out again at alex@ryzesuperfoods.com. We’re here to support you and truly appreciate you bringing this to our attention.
Skykar K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Saint Johns, Florida

STAY AWAY

Stay away from this company. I never wanted or authorized another shipment, yet they sent me coffee anyway and charged me.

On top of that, the coffee itself was terrible.Despite all the marketing claims, I noticed absolutely no benefits. It feels like they care more about taking your money than respecting their customers.

Ive asked for my money back because I should never have been charged for products I didnt want. Save yourself the frustration and avoid this company.

Loss:
$75
Preferred solution:

Full refund

Ryze Superfoods's reply dated Aug 07, 2026 to: Jess G Guw's review

Hi Jess, thanks for reaching out! We’ve confirmed that your subscription has already been canceled, and there will be no future charges or shipments.
Regarding your refund request, please reach us out at alex@ryzesuperfoods.com so we can assist you with the process and your other concerns. We’re always happy to help!
Jess G Guw
map-marker New York, New York

BEING RIPPED OFF

Ordered a one time trial on Mar 4 and you turned it into an unauthorized recurring subscription. I am asking you to CEASE AND DESIST AND RETURN TO ME THE $108 in unauthorized charges you have charged my account.

Loss:
$108
Preferred solution:

Full refund

Jason M Kgk
map-marker Albany, New York

My $66 has not been refunded to my account like I have told you to do

I have sent multiple emails and have heard nothing back about getting my refund. All of this was done prior to item being shipped that I did not order. I am not *** happy.

User's recommendation: I recommend that nobody buys anything from this company

View full review

Ryze Superfoods's reply dated Aug 07, 2026 to: Jason M Tto's review

Hi Jason, thanks for reaching out! We've confirmed that your subscription has already been canceled, and your refund has already been processed. If there’s anything else you need or if you have any other questions, please don’t hesitate to reach out at alex@ryzesuperfoods.com. We’re always happy to help!
Jason M Tto
map-marker Ticonderoga, New York

Because they have not Refunded me money from an order that I did not order

I purchased a starter kit to try it by the following month they automatically charged me for a second kit that I did not agree

Bruce G Iiy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Columbus, Ohio

Great customer service

RYZE takes care of their customers! My jar lid didnt have a gasket, so RYZE sent me a new jar (with gasket!).

View full review

Ryze Superfoods's reply dated Jul 29, 2026 to: Bonnie C Zpw's review

Hi Bonnie, we're very sorry for the confusion. Upon checking, it looks like you've already contacted us via email, and we've responded to your inquiry. We also checked your order and confirmed that your replacement order has already been placed and delivered.
If you ever need assistance in the future, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
Bonnie C Zpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

I still haven’t received my order since June 29

I ordered on June 29. My order never received.

I called in and talked to someone. She said that they would send me a new one here. It is already July 17 and I still havent received my coffee yet. Id either like my money back or I would like my coffee.

Its been almost 2 months. This is ridiculous.

Ryze Superfoods's reply dated Aug 07, 2026 to: Maria A Igp's review

Hi Maria, thanks for reaching out! We’ve confirmed that your subscription has already been canceled. If there’s anything else you need or if you have any other questions, please don’t hesitate to reach out at alex@ryzesuperfoods.com. We’re always happy to help!
Maria A Igp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Phoenix, Arizona

I would like to remove my subscription, that i didn't know i had.

They said to call during buisness hours, i chose to call because i wanted to refund two unwanted orders and to unsubscribe a subscriptilon i didnt know i paid for. I wasted 132 USD in total, i thought i only paid for a one time purchace, plus i never recieved the last recent order of coffee and they still charged me.

Loss:
$132
Preferred solution:

Full refund

Ryze Superfoods's reply dated Aug 07, 2026 to: Rhetta Alj's review

Hi Rhetta, thank you for reaching out and we sincerely apologize for the inconvenience this has caused. Upon checking, it looks like you already contacted us via email, and we’ve replied with the complete process for your subscription. Your subscription has now been successfully canceled and refund was already issued, so you won’t receive any more products or charges moving forward.
If you ever need assistance in your refund request, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
Rhetta Alj
map-marker Los Angeles, California

Did not order this and didn’t receive 1st ofer

I made an order to try the stuff and never received my complete order! Been fighting for a month to get it resolved and you CANT to to a human!!

Nothing done!!

Then they take another $150 from me and send me more that I NEVER Ordered! Still CANNOT talk to ANYONE!

Ryze Superfoods's reply dated Jul 15, 2026 to: Deborah C Qmp's review

Hi Deborah, thank you for reaching out! We reviewed your account and can see that you already contacted us about your order. We're happy to let you know that we've already responded to your email, and your order has been processed.
If you have any additional questions or need further assistance, you can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or email us at alex@ryzesuperfoods.com, and we’ll be happy to help!
Deborah C Qmp
map-marker Guymon, Oklahoma

Need Mushroom Hot Cocoa

I need to order some Ryle Mushroom Hot Cocoa!! Please email me at dacowan@***.net thank you Deborah Cowan

Hermes Iwr
map-marker Georgetown, Kentucky

I was not able to reach a person. I ordered ryze Mushroom coffee for one month. I did not like it and yet five weeks later I get another bag of coffee. I want to return them coffee and get my money ba

I ordered Ryze mushroom coffee. I did not like it.

Four weeks later. I get another bag in the mail.

I did not order an ongoing subscription for this coffee when I try to find a number to talk to someone I cannot find a phone number I want to return the coffee and get my money back. What do I do?

View full review

Ryze Superfoods's reply dated Jul 16, 2026 to: Latasha T Qro's review

Hi Latasha, we're very sorry for any frustration this has caused! We want to assure you that it was never our intention for you to be charged without your awareness. That said, we were able to locate your account and can confirm that your subscription has been successfully canceled, with no further charges or shipments going forward. If you have any questions or need additional assistance in the future, you can always reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by email at alex@ryzesuperfoods.com. We're always here for you!
Latasha T Qro
map-marker Indianapolis, Indiana

Subscription

Your trying to charge me for a subscription that was cancelled the same month I got it ! From 2 accounts and this is not authorized by me

Preferred solution:

Stop trying to withdraw money from my account

Ryze Superfoods's reply dated Jul 15, 2026 to: Anysa Sfh's review

Hi Anysa, we're sorry for the frustration this caused, and we appreciate you bringing it to our attention! After reviewing your account, we can see that the message we received from you was blank, and we replied to let you know so we could better assist you.
If you have time, please reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or email us at alex@ryzesuperfoods.com, and we’ll be happy to help!
Anysa Sfh
map-marker Orlando, Florida

Wrong address and missing items

First of all, I waited several weeks for my product to arrived and when it did, it was to the wrong address in addition to that there were supposed to be additional items with my order that I did not receive a spoon and a small wooden container there is no customer service number or live person to speak with to resolve this.Ryze coffee is much pricier than other brands and I expect it higher level of customer service. I will continue to resolve this situation.

Ryze Superfoods's reply dated Jul 15, 2026 to: Roper Wva's review

Hi Roper, we’re truly sorry for the confusion and frustration this situation has caused. After reviewing your account, it looks like we’ve already processed a refund for your orders and everything has been resolved.
If you have any other questions or need further assistance, please feel free to reach us directly at alex@ryzesuperfoods.com. We’re here to help!
Roper Wva
map-marker Covington, Georgia

Two orders placed. Two orders paid for ! Both orders were canceled through RYZE . With no refund.

Ryze Superfoods - Two orders placed. Two orders paid for ! Both orders were canceled...
Updated by user Jul 06, 2026

I am highly disappointed in the experience I had with RYZE ! The order I originally ordered ended up costing me almost 20 dollars more than what it was originally advertised for . All because RYZE kept counseling my order .

Original review Jul 02, 2026

Complain about the order I have placed twice . Paid for twice . And RYZE canceled twice and no refund

Ryze Superfoods's reply dated Jul 15, 2026 to: Lynda R Ijn's review

Hi Lynda, thanks for reaching out! We've reviewed your account and can confirm that everything has been fully resolved. Your subscription has been canceled, and there will be no future charges or shipments.
If there’s anything further you need, please don’t hesitate to reply to our email or reach us directly at alex@ryzesuperfoods.com. We’re here to help and make sure everything is resolved for you!
Lynda R Ijn
map-marker Ribera, New Mexico

Not good!

Im elderly. I dont do email.

I placed an order, Im guessing I pushed subscription as Ryze coffee keeps coming! I need to have this stopped.

***

HC 73 Box 557

******

*** thank you ***

Ryze Superfoods's reply dated Jul 15, 2026 to: John L Wsm's review

Hi John, thank you for giving us a try! We understand that everyone's preferences are different, and we appreciate you sharing your honest feedback.
We’ve reviewed your account and can confirm that your subscription has been canceled, so there will be no further orders or charges. If there's anything we can help you with, please send us a private message with your order number and the email address associated with your purchase, or email us directly at alex@ryzesuperfoods.com. Our team will be happy to assist you.
John L Wsm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Cancel subscription

Just wanted to try it wasn't what I really wanted to continue didn't actually like it I thought I would like it

Preferred solution:

Full refund

Contact Information

Website:
Mailing Address:
867 Boylston Street, 5th Floor #1863
Boston, Massachusetts 02116
United States
Contact Ryze Superfoods Customer Service

Latest Question

I know you have to be able to join us on it and I am not sure