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Welcome to the RYZE Superfoods Community

30 Issues resolved
600 Company responses
224 Customer testimonials
5.0 (418 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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What Their Customers Are Saying

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All testimonials are provided and verified by RYZE Superfoods. Verified testimonials on Opinion Corp is a paid feature of the platform.

Great product.

RYZE Superfoods
A bit skeptical that product would be a good coffee alternative. It worked. Highly recommend. Delicious and great service.
Read

Cancel subscription

RYZE Superfoods
I have more than enough at this time. I will cancel until I get close to running out.my stomach feels so much stronger. I will recommend this product to anyone that lacks stamina and have belly problems.
Read

Satisfied customer

RYZE Superfoods
I received a timely response and my concern was addressed. Although we don't need a subscription, we will order again in the future.
Read

RYZE Superfoods's reply dated Mar 22, 2025 to: Stephen D Iqi's review

Hi Stephen, we’re so sorry for any frustration caused by the recurring orders. Upon checking, it appears that you were subscribed to our auto-ship program during your initial purchase. Please know that we do have disclaimers on our website about the auto-ship and also send warning emails before every recurring order is processed.
We did respond to your emails with instructions on how to cancel or modify your subscription, as we generally don’t make changes directly for security reasons. That said, we’ve already canceled your subscription, so you won’t receive any further orders or charges.
To make things right, we’ve also processed a full refund for the recent charge. You should see the funds reflected in your account shortly.
For future purchases, you can choose a one-time order by selecting the “Buy Once” option on our shop page or through this link: https://www.ryzesuperfoods.com/pages/shop-all.
Stephen D Iqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Noblesville, Indiana

Cancel order

You can do better by canceling a customers order why does it take hours and hours to find out you cant cancel it cancel my order. Its simple as pie.

I didnt want to three of them. I just wanted one and you kept sending them to me.

Why?

Im still waiting for you to cancel my order. Do not send me another one.

Loss:
$60

Preferred solution: Full refund

RYZE Superfoods's reply dated Mar 22, 2025 to: Raenell Zyn's review

Hi Raenell, we're truly sorry to hear about your experience and any frustration it caused. Please know that it was never our intention for you to be subscribed without your knowledge.
We did respond to your emails and can confirm that your subscription is already canceled, so you won’t receive any future charges. We’ve also processed a full refund for the recent order. You should see the funds reflected in your account within a few business days.
We genuinely value your trust and want to assure you that we’re not a scam. If you have any further questions or need assistance, please let us know – we’re happy to help!
Raenell Zyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Overland Park, Kansas

Scammer you took my money

I never did a prescription. I did a one time to see if I liked it and you guys sent me an email.

I have no email because I do not erase my emails. Youre a scammer and I will let Facebook know and everybody on my Facebook know that you scam me out of money

User's recommendation: Nope .never

RYZE Superfoods's reply dated Mar 22, 2025 to: Raquel Q Ufg's review

Hi Raquel, we’re so sorry to hear about your experience and we truly hope you’re feeling better! To help us understand the situation, could you please let us know if you have any known allergies to the ingredients in our blend? While our products are made with natural ingredients, we always recommend consulting with a healthcare professional before continuing use, especially if you have any sensitivities or existing allergies.
Rest assured, your subscription is already canceled, and we’ve also processed a full refund for the recent charge. Please allow a few business days for it to reflect in your account.
If you have any further questions or need assistance, please don't hesitate to let us know!
Raquel Q Ufg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Alergia

Descontaron de mi tarjeta un dinero que yo no autorice, este producto me produce una serie de alergias yo no lo pedí por qué a mí me produce alergia y la compañía me está haciendo un envío en contra de mi voluntad no quiero su producto deseo que me hagan la devolución del dinero rechazo totalmente este producto necesito que se pongan en contacto conmigo

Loss:
$36

Preferred solution: Full refund

User's recommendation: No deseo recomendar este producto

RYZE Superfoods's reply dated Mar 21, 2025 to: Carrie G Suk's review

Hi Carrie, we’re very sorry to hear about your experience and any frustration it caused! Upon checking, we responded to your previous emails, but we truly apologize if you missed our replies.
Rest assured, your subscription is now canceled, so you won’t receive any future charges. We’ve also processed a full refund for the recent charge. Please allow a few business days for it to reflect in your account.
Please let us know if there's anything else we can help with!
Carrie G Suk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

No communication

I bought this product one time, not knowing this was auto shipped; after the February payment came out I reached out and asked for them to cancel my shipment and refund my money. Well it is March and they still took out my money. I had to block them to prevent them from taking my funds from cash app.

No phone number is available and they do not look at their emails.

Loss:
$72

Preferred solution: Full refund

User's recommendation: DO NOT ORDER FROM THEM

RYZE Superfoods's reply dated Mar 21, 2025 to: Telena Hwm's review

Hi Telena, we’re very sorry for any misunderstanding regarding your recent charge! It looks like you subscribed to our auto-ship program when you placed your initial order. To keep our customers informed, we include disclaimers on our website about the subscription and also send a reminder email before processing recurring charges. We completely understand if this wasn’t your intention, and we truly regret any confusion this caused.
No worries – your subscription is now fully canceled, so you won’t be charged again. If you’d like to place one-time orders in the future, you can simply select the “Buy Once” option on our shop page or use this link: https://www.ryzesuperfoods.com/pages/shop-all
If you have any questions or need further assistance, feel free to reach out – we’re here for you!
Telena Hwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Winchester, Virginia

I never ordered this, and this was charged from my account

I was charged as something from my account that I did never order and I want my money back. I never ordered the product and I was charged for my account.

RYZE Superfoods's reply dated Mar 21, 2025 to: Zane Hij's review

Hi Zane, we’re very sorry for the misunderstanding regarding your recent order! Upon review, it appears that the auto-ship option was selected with your initial purchase, which may not have been your intention.
Rest assured, we’ve canceled your subscription to prevent any future charges. We’ve also responded to your email with detailed return instructions.
If you have any further questions or need assistance, feel free to reach out – we’re happy to help!
Zane Hij
map-marker Tampa, Florida

Products sent without my consent I’m not on auto ship

Im not on auto ship nor did give any one permission to send product again. I wanted try it first.please return my money back to my account. Please contact me .thank you my number is 352 636**** James Mcduffie

RYZE Superfoods's reply dated Mar 19, 2025 to: Elisia S Mrj's review

Hi Elisia, we’re so sorry for any frustration this has caused! We’ve already responded to your email and made sure your subscription is canceled, you won’t see any further charges moving forward.
We truly apologize for the misunderstanding with our auto-ship program. In the future, if you’d prefer a one-time purchase, please select “Buy Once” on our shop page or use this link: https://www.ryzesuperfoods.com/pages/shop-all.
If you have any other questions or need further assistance, feel free to reach out. We’re happy to help!
Elisia S Mrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Stamford, Connecticut

Because you guys put me on automatic and you’re taking out $72 a month and I canceled this two months ago and you still pulling the money out. I just want the coffee but you sending me the Matcha tea

Youre charging me for something that I canceled two months ago and you still charging me for it $72 for coffee. This is crazy. You guys are constantly billing me and I told you I dont need that.

RYZE Superfoods's reply dated Mar 19, 2025 to: Lori Tre's review

Hola Lori, ¡lamentamos mucho cualquier malentendido con nuestro programa de auto-envío! Al revisar su pedido, confirmamos que usted se suscribió a nuestro auto-envío durante su compra inicial. Sin embargo, entendemos completamente su preocupación y le pedimos disculpas por cualquier confusión que esto haya causado.
Hemos respondido a su correo electrónico respecto a su suscripción y también le hemos enviado las instrucciones de devolución para que pueda recibir un reembolso completo. Si tiene alguna pregunta o necesita más ayuda, no dude en responder a cualquiera de nuestros correos.
¡Estamos aquí para ayudarle!
Lori Tre
map-marker Bellevue, Washington

Solicito devolución de mi dinero me sacaron de mi cuenta sin autorización

No hablo inglés, estoy solicitando la devolución de mi dinero me sacaron 90 dolares de mi cuenta sin mi autorización

User's recommendation: No doy buena recomendación le sacan a uno el dinero de la tarjeta sin autorizacion

RYZE Superfoods's reply dated Mar 19, 2025 to: Yamel Mfc's review

Hi Yamel, we’re very sorry for any misunderstanding with our auto-ship! We’ve responded to your email explaining how you were enrolled in auto-ship, and we truly regret any confusion this may have caused.
Rest assured, your subscription has already been canceled, so there will be no further charges moving forward.
For future purchases, you can select the "Buy Once" option on our shop page or use this link: https://www.ryzesuperfoods.com/pages/shop-all.
If you have any questions or need further assistance, feel free to reach out. We’re here to help!
Yamel Mfc
map-marker Chambersburg, Pennsylvania

I didn’t not subscribe to your product

I purchase the product onetime only I didnt subscribe and you charge me $80.00 dollars??? Without telling me. Im not happy about it.

RYZE Superfoods's reply dated Mar 19, 2025 to: Devonta Vfe's review

Hi Devonta, we’re very sorry for any misunderstanding regarding your recent charge! Upon reviewing your order, we confirmed that you were enrolled in our auto-ship program during your initial purchase. However, we completely understand if this wasn’t your intention and truly apologize for any confusion.
No worries, your subscription has now been canceled, so you won’t be charged again moving forward. We’ve also responded to your email with more details and sent a return label there so you can return the package for a full refund.
Please let us know if you need any further assistance. Thank you so much for your understanding!
Devonta Vfe
map-marker Baltimore, Maryland

Sending another Ryze without my permission

Ryze took $36.00 from my checking account that I did not authorize.

I am requesting $36.00 to be refunded back to my checking account please.

RYZE Superfoods's reply dated Mar 19, 2025 to: Jacqueline D P's review

Hi Jacqueline, thank you for reaching out! Upon checking, it appears that your package was delivered the day after you posted this review. Please note that our standard shipping typically takes 5-7 business days, which may have caused the slight delay.
If you still haven’t received your order, feel free to contact our customer service team at alex@ryzesuperfoods.com, and we’ll be happy to assist you further.
We truly hope you enjoy trying RYZE and appreciate your patience!
Jacqueline D P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Haven’t solve the problem

Hello, I need for someone to contact me or to help me understand why I havent received my Ritz. My order number is RYZE1474****.

Can someone please contact me at this number 256284****.

My name is Jackie thank you. I really would like to try this product not sure if its not time for me to receive it but Im waiting

Loss:
$26

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure it’s not a scam

RYZE Superfoods's reply dated Mar 19, 2025 to: Robley Ufv's review

Hi Robley, we’re so happy to hear that you love RYZE! No worries at all, your subscription has already been canceled, so there won’t be any future charges or shipments.
We’re excited for you to be back whenever the time is right! In the meantime, if you have any questions or need assistance, feel free to reach out to us at alex@ryzesuperfoods.com.
Wishing you all the best – stay safe and take care!
Robley Ufv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Virginia Beach, Virginia

To cancel all future orders yes

I love the product but at this moment my Money is kind of funny. I will reorder in the future, but not at this moment.

Thank you for all your help. I appreciate it.

And I will recommend it to my friends and Family Members I will let them all know about you let them know all about. You guys have a blessed day and be safe .

RYZE Superfoods's reply dated Mar 19, 2025 to: Nivia Xdv's review

Hi Nivia, we’re so sorry to hear about your experience! Upon reviewing your order, we confirmed that you were enrolled in our auto-ship program during your initial purchase. However, we completely understand if that wasn’t your intention and truly apologize for any confusion this may have caused.
Rest assured, your subscription has now been canceled, so you won’t be charged again moving forward. We’ve also fully refunded the most recent order.
If you have any questions or need further assistance, please let us know! We're always here for you!
Nivia Xdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Smithville, Texas

Me cobraron un producto que yo no autorice

Recibí un producto que yo no autorice junto con un recargo a mi cuenta de banco no entiendo por qué lo hicieron si yo no no di mi autorización para recibir eso y menos para que me hicieran un recargo a mi factura necesito recibir un reembolso y que me den información cómo regresar el producto Porque pues no lo puedo utilizar

RYZE Superfoods's reply dated Mar 19, 2025 to: Barbara P Tdx's review

Hi Barbara, we’re very sorry if you had any difficulty reaching us! We did respond to your email explaining how you were enrolled in our auto-ship program and have also provided the return instructions there.
Rest assured, your subscription has already been canceled, so you won’t be charged again moving forward.
If there’s anything else we can assist with, feel free to reach out. You can contact us directly at (617) 221-3852 during business hours (9am-5pm EST) or email us at alex@ryzesuperfoods.com.
We’re here to help!
Barbara P Tdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Problem w order

Updated by user Mar 15, 2025

You people are quick to take my money, but won't be responsible to take care of customer. I left voice mail and texts 2 times.

Original review Mar 13, 2025

You sent an order I did not place and don't want. I did not authorize and at 305 CT I could only leave a message.

Loss:
$75

Preferred solution: Full refund

User's recommendation: Dont send anything without permission at time of shopping

RYZE Superfoods's reply dated Mar 14, 2025 to: Yurem Gdz's review

Hi Yurem, we’re so happy to hear that you finally received your order and have been able to try RYZE! We know the taste can take a little adjustment at first, but you nailed it, mixing it with your favorite creamer or flavors really helps. Your iced coffee recipe with almond milk and caramel sounds like a delicious way to enjoy it!
Thanks for your support, and if you ever need anything, we're here for you. Happy sipping!
Yurem Gdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Gulfport, Mississippi

Never received my product

It was a miscommunication and I really truly apologize for the misunderstanding. Best regards, Janet Sellers.

User's recommendation: I highly recommend this product. I’m on my third day and I’ve actually been making iced coffee. I don’t really like it warm. The only problem I have is the aftertaste which making it with ice and almond milk and just a little caramel makes it wonderful.

Contact Information

Website:
Mailing Address:
867 Boylston Street, 5th Floor #1863
Boston, Massachusetts 02116
United States
Contact RYZE Superfoods Customer Service

Latest Question

Hello I've made an order for the ryze coffee but I rather have the chicory instead will it be a problem changing it