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Welcome to the Ryze Superfoods Community

41 Issues resolved
892 Company responses
228 Customer testimonials
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4.9 (478 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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Ryze Superfoods's reply dated Apr 22, 2026 to: Gary C Org's review

Hi Gary, we sincerely apologize for the inconvenience this has caused. It appears there were two active subscriptions under your name but rest assured we’ve taken steps to fix this. We were able to connect with you via email and confirm that your subscriptions have now been canceled so there will be no further shipments or charges moving forward. We’ve also provided the next steps and shared additional details in our email along with instructions on how to handle the most recent order if you decide to initiate a return.
If you ever need a hand with anything else in the future, please don’t hesitate to reach us directly again at alex@ryzesuperfoods.com. We appreciate your patience!
author's review
Gary C Org
map-marker Kansas City, Missouri

Have canceled multiple times, still receiving coffee and deduction of $54.00 from my account

I have canceled my subscription 3-4 times now, I keep receiving every month coffee, and deducting 54.00 automatically from my account, I dont need any more coffee, please stop the delivery! Thank you

0 Thank you

Ryze Superfoods's reply dated Apr 22, 2026 to: Rosie M Pal's review

Hi Rosie, thanks for reaching out! We’ve confirmed that your subscription has already been canceled. If there’s anything else you need or if you have any other questions, please don’t hesitate to reach out. We’re always happy to help!
author's review
Rosie M Pal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Seattle, Washington

Cancel my subscription

Im trying to cancel my subscription and not let me do it. Im having a hard time. Can you please help me?

Preferred solution:

I want to cancel my subscription

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: SARA C Yeo's review

Hi Sara, thank you for reaching out and sharing your concern with us. We understand how important it is to ensure you’re purchasing from a reliable and authorized source, especially when it comes to your health.
We encourage you to place orders only through our official website, ryzesuperfoods.com, to ensure you’re getting authentic products. Also, If you need any assistance or have any questions, feel free to email us at alex@ryzesuperfoods.com. We’re always happy to help!
author's review
SARA C Yeo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Mexico City, Mexico

I bought 15 bags of Ryze coffe through...

I bought 15 bags of Ryze coffe through mercado libre. México.

How Can I know for sure are not fake?

They are much cheaper than the site offers

I am a cancer survivor

Please call me . I need to speak to a human being +525511****076

Preferred solution:

I need to know my bags are not fake

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Daerina S's review

Hi Daerina, we're very sorry for any frustration this has caused! We want to assure you that it was never our intention for you to be charged without your awareness. It appears that the auto-ship option was selected when your first order was placed. We do provide clear disclaimers on our website and send reminder emails before processing renewal orders, but we sincerely apologize if this was not clear at the time of purchase.
That said, we have canceled your subscription, so you will not receive any further charges or shipments. Regarding your refund, please reach out to us directly at alex@ryzesuperfoods.com so we can assist you with the next steps. We want to make sure you feel fully supported and taken care of.
author's review
Daerina S
map-marker Oklahoma City, Oklahoma

A charge of $66.29 on my visa that I didn’t approve

An unauthorized charge from my visa that I didnt approve and would like a refund! I did not receive the product!

Loss:
$66
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Edith F Yyt's review

Hi Edith, thank you for reaching out about your missing item. No worries, we’re here to help!
After reviewing your concern, we’ve already sent an email with additional details and clarification. If you still need help or have any further questions, please don’t hesitate to reach out to us again at alex@ryzesuperfoods.com. We’re always happy to assist and ensure your concern is fully resolved.
author's review
Resolved
Edith F Yyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Pilot Mound, Iowa

Resolved: Incomple order

No call was received. My order is missing the jar, how do I get it?

It shouldn't be this hard to talk to someone. Terrible customer service

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Leslie M Sfr's review

Hi Leslie, we’re truly sorry for your loss and appreciate you reaching out during such a difficult time.
Regarding your refund for the returned unopened order, we’d like to review this for you as soon as possible to ensure everything is properly checked and resolved.
We understand that things may be difficult for you right now, but when you have a moment, please reach us directly at (617) 221-3852 during business hours (9 AM–5 PM EST), or email us at alex@ryzesuperfoods.com. We’ll do the best we can to resolve this issue for you.
author's review
Leslie M Sfr
map-marker Omaha, Nebraska

I had to cancel my subscription do to financial issues because I lost my husband

I returned my last unopened order and wasnt reimbursed.

I had to cancel my subscription do to financial issues because I lost my husband

Loss:
$70
Preferred solution:

Full refund

0 Thank you
Tassie B Hza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Hampton, Virginia

Cancel all subscriptions

I have tried to cancel my subscription for months now. Ive sent many back.

I dont know what else I can do. I would appreciate some help if you can provide that for me.

User's recommendation: Make sure you know how to cancel your subscription

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0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Karen B Ptt's review

Hi Karen, thanks for sharing your feedback! We’re sorry to hear that RYZE wasn’t the right fit for you.
No worries, we can confirm that your subscription is now canceled so no additional orders will be sent out. We appreciate you giving it a try and wish you the best!
author's review
Karen B Ptt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Minneapolis, Minnesota

I wish to cancel all automatic...

I wish to cancel all automatic shipments

Karen Berosik

72 Stillwater River Trail

Whitefish, Mt 5993

Im no longer able to use it as my system is not tolerating it

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Tawanda T Lxh's review

Hi Tawanda, we’re really sorry this happened to you. It looks like the order may have been placed through a non-official or unauthorized website. Unfortunately, there are many fake ads and pages that closely mimic our brand, which can be very misleading. We are truly sorry to hear this.
We’ve already responded to your email with more detailed information including direct links to our official website and verified pages so you can shop with confidence going forward.
If you have any other questions please don’t hesitate to reach out again at alex@ryzesuperfoods.com. We’re here to support you and truly appreciate you bringing this to our attention.
author's review
Tawanda T Lxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Baltimore, Maryland

Please review before you bye make sure the page is legit

Ryze Superfoods - Please review before you bye make sure the page is legit
Ryze Superfoods - Please review before you bye make sure the page is legit - Image 2

Make sure your picking the right add before you purchase because I was ripped off theres scammers taking money making fake Ryze pages and I really love this coffee

Loss:
$49
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Tassie B Hza's review

Hi Tassie, thanks for reaching out! We’re glad to confirm that your last order has been refunded and your subscription has been canceled as requested.
If you need anything else or have any questions, you can reach us at (617) 221-3852 during business hours (9 AM–5 PM EST), or email us at alex@ryzesuperfoods.com. We're here to help!
author's review
Tassie B Hza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Hampton, Virginia

Cancel all subscriptions

Updated by user Apr 15, 2026

Try to find a direct number to call the company or customer service for the company. It is very difficult to do sometimes as they do not give their their own number out to the public.

Original review Mar 31, 2026

Listen to the consumer when you have many packages returned and when they ask you to cancel their subscription. Please cancel as soon as possible. Thank you.

Loss:
$100
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Honey Fdf's review

Hi Honey, we’re really sorry for the inconvenience this has caused, especially with receiving an order you no longer wanted. Upon checking, we can confirm that your subscription has already been canceled and a refund has been issued.
Thank you for your patience and we truly appreciate you reaching out to us! If you ever need help, you can reach us directly at alex@ryzesuperfoods.com and we’ll be happy to assist!
author's review
Honey Fdf
map-marker Knoxville, Tennessee

I received some coffee that I do not want and try to email you to no avail and now it has been delivered and I do not want it

I just received a package of your coffee and I do not want anymore and I would like to send this back

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Sonja S Ptg's review

Hi Sonja, we're so sorry for any confusion about your subscription! We’ve checked your account and can confirm that your subscription has already been canceled.
Regarding the charges you mentioned, our team will be happy to assist you. You can reach us directly at (617) 221-3852 during business hours (9am-5pm EST) or you can directly email us at alex@ryzesuperfoods.com and we’ll guide you through the next steps.
Rest assured that our team is here to help!
author's review
Sonja S Ptg
map-marker Washington, District Of Columbia

You have been charging me since May 2025 for somethingthat I did not order and you’ve been taking the money directly out of my checking account. You owe me $840. I’ve been putting it into the bank an

I you have you have been charging me since May 2025 for something that I did not authorize you to charge me for I only received one order from you all and you charged me $84 a month since May you owe me $840. I never received any coffee from you.

I dont even live at the same address. I just have by mistake to get the mail forwarded to my new address.

Loss:
$840
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Eric C Ler's review

Hi Eric, we’re sorry for any confusion regarding your subscription. We’ve checked your account and can confirm that your subscription has already been canceled, so you won’t receive any more shipments or charges moving forward.
We can also help you get refunded for those orders. If you need any assistance, you can reach us directly at (617) 221-3852 during business hours (9am–5pm EST), or email us at alex@ryzesuperfoods.com.
We truly appreciate your patience and the chance to make this right.
author's review
Eric C Ler

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Chicago, Illinois

Didn't place a order for more coffee

I'm pissed I ordered one bag I did not want to be put on auto shipment so I want my money refunded back to my bank account because I wasn't told about any subscription or autoshipment

Loss:
$36
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Nadine G Wrz's review

Hi Nadine, thanks for reaching out to us! We've reviewed your subscription and confirmed that it has been successfully canceled, so no additional shipments will be sent your way.
We truly appreciate you giving us a try and hope to welcome you back whenever you're ready. Thanks again!
author's review
Nadine G Wrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Bellingham, Washington

What to cancel my RYSE coffee order

Thought I was getting one order to try

Please can you cancel any further deliveries

Nadine Gates

709 Marine Dr

Bellingham, WA. 98225

360-305-****

Thank you!

Preferred solution:

Cancel anymore deliveries thank you!!

0 Thank you
Sheilla Obo
map-marker Palmyra, Virginia

Nasty

AI Highlights
  • - Customer wants no more Ryze coffee deliveries.
  • - They ordered once but keep receiving shipments month after month.
  • - Thank you Frances Gaines.

Please do not send me anymore of your ryze coffee. I ordered it one time and you continue to send me mor month after month. STOP!!!

Angry I dont want anymore of it

Thank you

Frances Gaines

Preferred solution: Don’t send me anymore of your ryze coffee nor anything else from ryze superfoodsf

User's recommendation: If you like it buy it. I didn’t find it too tasteful.

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Ryze Superfoods
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