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Welcome to the RYZE Superfoods Community

30 Issues resolved
600 Company responses
224 Customer testimonials
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5.0 (418 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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RYZE Superfoods's reply dated Mar 14, 2025 to: Slayde Aao's review

Hi Slayde, we truly apologize for any confusion regarding your order. As we’ve communicated via email, we’ve already explained how your account was enrolled in our auto-ship program. No worries, your subscription has been canceled, so you won’t be charged again. We’ve also sent you refund instructions via email, and we’re here if you need any further assistance.
In the future, if you’d prefer a one-time purchase, you can select the “Buy Once” option at this link: https://www.ryzesuperfoods.com/pages/shop-all.
Please don’t hesitate to reach out if there’s anything else we can do for you!
author's review
Slayde Aao
map-marker Philadelphia, Pennsylvania

Oder I didn’t ask for. I want my money put back into my account. I am not interested in receiving a new order. Please give me a call to this matter.

I did not ask for a new order. Please do not go into my account without asking if I wanted another order I would request for it.

I would like my money refunded back into my account. Thank you.

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Tammy B Ypo's review

Hi Tammy, we’re so sorry for any confusion, and we completely understand your concern! As we’ve confirmed in our email, your subscription has been canceled, so you won’t be charged again. We’ve also sent return instructions to help process your refund as quickly as possible.
If you need any help with the return or have any questions, please don’t hesitate to reach out. We’re here for you and happy to assist!
author's review
Tammy B Ypo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Refund

I unintentionally opt to get automatic shipment and would like a refund. Please cancel this and reroute this shipment.

I havent received it yet but my bank account reflects that the payment has been taken out. Refund my funds please.

Loss:
$82

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Aretta Nps's review

Hi Aretta, we’re so sorry for any frustration this may have caused, and we truly appreciate you reaching out! No worries, we’ve made sure your subscription is canceled, so you won’t receive any future charges. Please check the email we sent for a full explanation, along with return instructions to process your refund.
For any future purchases, we do have a “Buy Once” option if you’d prefer a one-time order instead of a subscription. You can find it here: https://www.ryzesuperfoods.com/pages/shop-all.
We truly appreciate your time, and if there’s anything else we can do, we’re happy to help!
author's review
Aretta Nps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Customer

Want to cancel order. Do NOT want order

Do Not want subscription

Cancel

Cancel cancel subscription I dont want this product

Loss:
$36

Preferred solution: Full refund

User's recommendation: Cancel

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Burchell S's review

Hi Burchell, we sincerely apologize for difficulty you’ve experienced, and we truly appreciate you reaching out! It sounds like there may have been some confusion with our auto-ship program, and we’re so sorry for any inconvenience this has caused.
Rest assured, we’ve gone ahead and canceled your subscription, so you won’t receive any future charges. If there’s anything else we can do to make this right, we’re here to help.
Please don’t hesitate to email us at alex@ryzesuperfoods.com or call us at (617) 221-3852 during business hours (9 AM–5 PM EST). We’d love to assist you and ensure everything is fully taken care of.
Thank you for your time, and again, we truly appreciate your patience!
author's review
Burchell S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Stop opt out

Not good enough called one number and there not connected call another and still cant talk to give me a proper result for the problem

Preferred solution: Stop charging for stuff I don’t want at present my credit card is on hold

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Malyk Obp's review

Hi Malyk, we’re truly sorry for any frustration this has caused and completely understand your concerns. As requested, we’ve immediately canceled your subscription, so you won’t receive any future charges.
We also want to make sure this situation is fully resolved for you. Since we understand that this recent order was unexpected, we’ve gone ahead and processed a full refund, you should see the funds reflected back in your account soon.
We’d also like to assure you that we’ve been actively responding to your emails and are always here to help. If you have any further questions or need additional assistance, please don’t hesitate to reach out again. You can contact us directly at alex@ryzesuperfoods.com or call us at (617) 221-3852 during business hours (9 AM–5 PM EST).
We truly appreciate your patience and the opportunity to make this right!
author's review
Malyk Obp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Norway, Maine

Cancel subscription

Recurring auto subscription drawing from card number used in the past. Latest charge was $ 132. And not authorized!

Virtually impossible to contact a person seems emails are ignored?

User's recommendation: Never order by subscription auto pay

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Darlene M Wej's review

Hi Darlene, we’re so sorry for any misunderstanding with our auto-ship! Rest assured, it’s never our intention to cause any inconvenience or frustration. We’ve already canceled your subscription, so you won’t receive any future charges.
For future purchases, if you’d prefer to order without enrolling in a subscription, we do offer a “Buy Once” option. You can select it here: https://www.ryzesuperfoods.com/pages/shop-all.
If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re happy to help!
author's review
Darlene M Wej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Boston, Massachusetts

Billing questions

Money taking out my account without my permission. I dont remember signing up for monthly subscription.

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Phyllis H Pdw's review

Hi Phyllis, thanks for reaching out! Upon checking, we were able to catch your email in time and successfully stop the order before it shipped. We’ve also processed your full refund, so you should see the funds reflected in your account soon.
If you ever need any assistance in the future, please don’t hesitate to reach out to us at alex@ryzesuperfoods.com. We’re always here to help!
author's review
Phyllis H Pdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Have questions

I'm trying to cancel my order that was made by my daughter .. please cancel this order.ive trid several techniques and I don't see where you can cancel the product while ordering in the add. I would appreciate if under the name Phyllis Hairston you cancel that order and, I would appreciate if you refund my twenty seven dollars back.thank you

Loss:
$27

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Jerome G Dvn's review

Hi Jerome, we’re sorry to hear that RYZE wasn’t the right fit for you, but we truly appreciate you giving it a try! Everyone’s taste and experience can be different, and we always want our customers to be happy with their purchase.
As a courtesy, we’ve processed a full refund for your recent order. If you have any questions or need further assistance, feel free to reach out at alex@ryzesuperfoods.com. We’re happy to help!
Wishing you the best!
author's review
Jerome G Dvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Noblesville, Indiana

Refund

Updated by user Mar 09, 2025

Not a fan of RYZE COFFEE! Candy was okWould like a refund. I can return unused portions

Original review Mar 08, 2025

I have been drinking RYZE daily as recommended and am not a favorite of it. I dont think it tastes anything like coffee and I dont see any benefit from drinking it.

Im not experiencing any of the promised results! Im not thinking any clearer, Im not feeling any gastrointestinal benefits and I think you need to do more research if you think it is going to replace coffee for the average coffee consumer!

Loss:
$59

Preferred solution: Full refund

User's recommendation: Save your money!

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Reghan Znt's review

Hi Reghan, we’re so sorry if there was any confusion about our auto-ship! Rest assured, we’ve canceled your subscription right away, so you won’t receive any future charges.
If you need any further assistance or have any questions, please don’t hesitate to reach out. You can contact us anytime at alex@ryzesuperfoods.com. We’re happy to help!
author's review
Reghan Znt

I would like to cancel my auto delivery ASAP. I...

I would like to cancel my auto delivery ASAP. I really wasnt aware that I was on continuise delivery..

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Zahava Hfl's review

Hi Zahava, we're truly sorry for any confusion regarding your order, and we completely understand your frustration. It was never our intention for you to be subscribed without your knowledge. We've already responded to your email with more details about how the auto-ship was set up, as well as the return instructions.
We're also sorry to hear that RYZE wasn’t a great fit for you! Some of our customers find that adding their favorite sweetener or creamer makes a big difference. If you’d like to give it another try, that might help!
Please feel free to check our email for more details, and if you need any further assistance, don’t hesitate to reach out at alex@ryzesuperfoods.com. We're always happy to help!
author's review
Zahava Hfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Columbus, Ohio

This is bs. I don’t want this order I didn’t subscribe for

I did not subscribe to get more coffee and yall are sending me another bag I dont want it because I dont like the coffee

User's recommendation: Don’t order it

Helpful

RYZE Superfoods's reply dated Mar 14, 2025 to: Andrea C Jue's review

Hi Andrea, we sincerely apologize for any frustration this has caused! Please know that we did respond to your emails and have already taken care of everything on our end. Your subscription has been canceled, and the refund for the unexpected order has been processed.
We always want to make sure our customers feel heard and taken care of, so if you have any further questions or need assistance, please don’t hesitate to reach out to us at alex@ryzesuperfoods.com.
author's review
Andrea C Jue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Cancelation

I have yet to be contacted regarding cancelation & a refund. I left ALL my contact information no response from the company.

Loss:
$80
Cons:
  • Not customer service

Preferred solution: Full refund

User's recommendation: Before you order anything make sure of their cancelation policy po

Helpful

RYZE Superfoods's reply dated Mar 08, 2025 to: Xavius Rzr's review

Hi Xavius, we understand how this could be unexpected, and we’re happy to help! When you originally placed your order, you actually subscribed to our auto-ship, which is why a new shipment was sent. We responded to your email explaining this, and we’ve now made sure your subscription is fully canceled, so you won’t receive any more charges or orders.
If you have any other questions or concerns, feel free to reply to our email or reach out to us at alex@ryzesuperfoods.com. We're always here for you!
author's review
Xavius Rzr
map-marker Palm Coast, Florida

I want to cancel

All I wanna do is cancel again because somehow it sent me another order after a couple months of not having anything. I was not aware of it and I dont want anymore.

Helpful

RYZE Superfoods's reply dated Mar 08, 2025 to: Raphaella Nzu's review

Hi Raphaella, thanks for reaching us! We totally understand how this could be frustrating, and we’re happy to clarify! When you placed your order, you actually signed up for our auto-ship, which is why a follow-up charge was attempted. We’ve been in touch via email to explain this, and we can now confirm that your subscription has been fully canceled, so you won’t be charged again.
If you have any other questions or need any help, please don’t hesitate to reach out to us at alex@ryzesuperfoods.com. We’re always happy to assist!
author's review
Raphaella Nzu
map-marker Birmingham, Alabama

Trying to take money out of my cash app card

I have paid for my order on my bank card

But some how yall have my cash app. Trying to take money from me again

Why???

Helpful

RYZE Superfoods's reply dated Mar 08, 2025 to: Harley Omh's review

Hi Harley, we’re sorry to hear that our product wasn’t the right fit for you, but we truly appreciate you giving it a try! Some of our customers find that mixing it with their favorite creamer, or even a splash of cinnamon, or even blending it into a smoothie makes a big difference. If you'd like any recommendations, we’d be happy to share some tips!
That said, we’ve already canceled your subscription, so you won’t receive any more charges or shipments. If there’s anything else we can do for you, feel free to reach out at alex@ryzesuperfoods.com. We’re happy to help!
author's review
Harley Omh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Bakersfield, California

I need to cancel my order

Updated by user Mar 04, 2025

Cancel my order

Original review Mar 03, 2025

I dont care for your product. Some people might like it and some people dont I dont so if you could cancel it, I would really appreciate it.

User's recommendation: Some people like it and some people don’t so please cancel my order

Helpful

RYZE Superfoods's reply dated Mar 08, 2025 to: Cesar M Vqs's review

Hi Cesar, thanks for reaching out! No worries, we’ve taken care of your request and canceled your subscription as requested, so there won’t be any more charges or shipments. If you need any further assistance or have any questions, please don’t hesitate to reach out to us at alex@ryzesuperfoods.com. We’re always happy to help!
author's review
Cesar M Vqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Please cancel my subscription, I have not gotten any with you.

Please cancel my subscription, I have not gotten any with you.

mgmcleaning@***.com

Please cancel my subscription, I have not gotten any with you.

Preferred solution: Full refund

Helpful
RYZE Superfoods
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