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41 Issues resolved
908 Company responses
228 Customer testimonials
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4.9 (486 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: registered users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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Ryze Superfoods's reply dated Jul 15, 2026 to: Elizabeth C Itz's review

Hi Elizabeth, we completely understand how frustrating it must be to deal with unexpected charges. That’s definitely not the experience we want for our customers. Please rest assured that we take this seriously and want to help make things right.
Regarding the charges you mentioned, our team will be happy to assist you. You can reach us directly at (617) 221-3852 during business hours (9am-5pm EST) or you can directly email us at alex@ryzesuperfoods.com and we’ll guide you through the next steps.
Rest assured that our team is here to help!
author's review
Elizabeth C Itz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Yonkers, New York

I did not authorize a charge

Updated by user Jun 23, 2026

I checked the box for a one time purchase. However, the company ignored it.

I was charged the following month for more than original promised. There is no way to get a person on the phone.

So you have to get on this Pissed Customer which is a waste of time. I would highly recommend not ordering from this company.

Original review Jun 08, 2026

I purchased ryze for one time only and this month, I was charged more than the previous time. Also, trying to get a live person is a joke.

Cons:
  • Charging g customers credit card without authorization
Loss:
$36
Preferred solution:

For the charge on my credit card this month to be removed I never authorized it

0 Thank you

Ryze Superfoods's reply dated Jul 15, 2026 to: Jaeliana Vbv's review

Hi Jaeliana, thanks for sharing your feedback! We’re sorry to hear that RYZE wasn’t the right fit for you.
No worries, we can confirm that your subscription is now canceled so no additional orders will be sent out. We appreciate you giving it a try and wish you the best!
Also, we can see that we've already responded to your reach out with the complete refund process. If you have any other questions please don’t hesitate to reach out again at alex@ryzesuperfoods.com. We’re here to support you and truly appreciate you bringing this to our attention.
author's review
Jaeliana Vbv
map-marker North Augusta, South Carolina

Allergic to Ryze. Need to stop auto shipments.

Before finishing the first shipment. i started breaking out with a rash.

Rash gone after stopping ***.

I just received a second shipment. I would have stopped earlier but it is almost impossible to contact Ryze!!!

0 Thank you

Ryze Superfoods's reply dated Jul 15, 2026 to: KATHLEEN H Nbf's review

Hi Kathleen, we're truly sorry for the confusion and frustration this situation has caused. After reviewing your account, we can see that we've already responded to your email with the complete refund process. We can also confirm that your subscription has already been canceled, and there are no active subscriptions associated with your account moving forward. If you have any questions about the charge or need help with a refund, you can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or email us at alex@ryzesuperfoods.com, and we’ll be happy to help!
author's review
KATHLEEN H Nbf

I did not order anything, and it said order has been shipped

An order has been shipped to Mr that I did not order! Please reimburse my funds and send a shipping label to return your product..

Loss:
$37
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Jun 08, 2026 to: Rhonda R Zxa's review

Hi Rhonda, thank you for reaching out! We want to assure you that it was never our intention for you to be charged without your awareness. That said, we were able to locate your account and can confirm that your subscription has been successfully canceled, with no further charges or shipments going forward. If you have any questions or need additional assistance in the future, you can always reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by email at alex@ryzesuperfoods.com. We're always here for you!
author's review
Rhonda R Zxa
map-marker North Andover, Massachusetts

I am being charged

I did not sign up for monthly orders and I was just charged for June. I need you to stop this stoppppp

Loss:
$36
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated May 28, 2026 to: Cindy I Ltw's review

Hi Cindy, thank you for reaching out! Upon checking, it looks like you already contacted us via email, and we have already processed a refund for your order. Your subscription has now been successfully canceled, so you will no longer receive any products or charges moving forward.
If you ever need assistance in the future, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
author's review
Cindy I Ltw
map-marker Homestead, Pennsylvania

Never received order from may 5,2026

Send the order I paid for without ADDING AUTOSHIP. Ordered a "Mother's Day" special , never received order!!!

Still waiting on order! Send order or refund my account $49.99. At this point I do not much care which way you work it.

Just respond and let me know please! TY CSInverso [PHONE_NUMBER]

0 Thank you
Reagyn Wed
map-marker Brooklyn, New York

Cancel unwarranted subscription

The company has without my permission or authority billed my credit card for their product automatically without my permission

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated May 23, 2026 to: Rosenda R's review

Hi Rosenda, we truly appreciate you for sharing your feedback! We’re sorry to hear that RYZE wasn’t the right fit for you.
We completely understand your decision and never want anyone to continue using a product that isn’t working well for them. No worries, we can confirm that your subscription is now canceled so no additional orders will be sent out.
If you have any other concerns, please reach out to us directly at alex@ryzesuperfoods.com with the email address associated with your account or your order number so we can assist you right away!
We appreciate you giving it a try and wish you the best!
author's review
Rosenda R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Stop sending mushroom coffee

I do not want to receive this product anymore. I have not been consuming this.

Product since it made sick of my stomach.

I have3 un opened. Bags.

Thanks.

[PERSON_NAME]

0 Thank you
Anonymous
map-marker San Antonio, Texas

Surplus. Too much.

I want to cancel my recurring orders.

James Wallace

5515 Abilene Trail

San Antonio, TX 78222-****

210-904-****

User's recommendation: Don’t over order.

View full review
Comment
0 Thank you

Ryze Superfoods's reply dated May 19, 2026 to: Mildred P Gka's review

Hi Mildred, thank you for reaching out! It looks like you already contacted us via email, and we’ve replied with the complete process for canceling your subscription. But no worries, we’ve gone ahead and taken care of it for you! Your subscription has now been successfully canceled, so you won’t receive any more products or charges moving forward.
If you ever need assistance in your refund request, our team is always happy to help. You can reach us directly at (617) 221-3852 during business hours (9am–5pm EST) or by emailing us anytime at alex@ryzesuperfoods.com. We appreciate your patience!
author's review
Mildred P Gka
map-marker San Jose, California

Reclamación

No he recibido ningun producto y ya me hicieron 3 cobros y no he recibido nada ya intenté hacer la cancelación y tampoco me dan opcion o solución de como solucionar el problema, quisiera cancelar la suscripción para que ya no se me hagan más cobros y quisiera un reembolso

Pros:
  • No solucionan
Loss:
$100
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 22, 2026 to: Gary C Org's review

Hi Gary, we sincerely apologize for the inconvenience this has caused. It appears there were two active subscriptions under your name but rest assured we’ve taken steps to fix this. We were able to connect with you via email and confirm that your subscriptions have now been canceled so there will be no further shipments or charges moving forward. We’ve also provided the next steps and shared additional details in our email along with instructions on how to handle the most recent order if you decide to initiate a return.
If you ever need a hand with anything else in the future, please don’t hesitate to reach us directly again at alex@ryzesuperfoods.com. We appreciate your patience!
author's review
Gary C Org
map-marker Kansas City, Missouri

Have canceled multiple times, still receiving coffee and deduction of $54.00 from my account

I have canceled my subscription 3-4 times now, I keep receiving every month coffee, and deducting 54.00 automatically from my account, I dont need any more coffee, please stop the delivery! Thank you

0 Thank you

Ryze Superfoods's reply dated Apr 22, 2026 to: Rosie M Pal's review

Hi Rosie, thanks for reaching out! We’ve confirmed that your subscription has already been canceled. If there’s anything else you need or if you have any other questions, please don’t hesitate to reach out. We’re always happy to help!
author's review
Rosie M Pal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Seattle, Washington

Cancel my subscription

Im trying to cancel my subscription and not let me do it. Im having a hard time. Can you please help me?

Preferred solution:

I want to cancel my subscription

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: SARA C Yeo's review

Hi Sara, thank you for reaching out and sharing your concern with us. We understand how important it is to ensure you’re purchasing from a reliable and authorized source, especially when it comes to your health.
We encourage you to place orders only through our official website, ryzesuperfoods.com, to ensure you’re getting authentic products. Also, If you need any assistance or have any questions, feel free to email us at alex@ryzesuperfoods.com. We’re always happy to help!
author's review
SARA C Yeo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Mexico City, Mexico

I bought 15 bags of Ryze coffe through...

I bought 15 bags of Ryze coffe through mercado libre. México.

How Can I know for sure are not fake?

They are much cheaper than the site offers

I am a cancer survivor

Please call me . I need to speak to a human being +525511****076

Preferred solution:

I need to know my bags are not fake

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Daerina S's review

Hi Daerina, we're very sorry for any frustration this has caused! We want to assure you that it was never our intention for you to be charged without your awareness. It appears that the auto-ship option was selected when your first order was placed. We do provide clear disclaimers on our website and send reminder emails before processing renewal orders, but we sincerely apologize if this was not clear at the time of purchase.
That said, we have canceled your subscription, so you will not receive any further charges or shipments. Regarding your refund, please reach out to us directly at alex@ryzesuperfoods.com so we can assist you with the next steps. We want to make sure you feel fully supported and taken care of.
author's review
Daerina S
map-marker Oklahoma City, Oklahoma

A charge of $66.29 on my visa that I didn’t approve

An unauthorized charge from my visa that I didnt approve and would like a refund! I did not receive the product!

Loss:
$66
Preferred solution:

Full refund

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Edith F Yyt's review

Hi Edith, thank you for reaching out about your missing item. No worries, we’re here to help!
After reviewing your concern, we’ve already sent an email with additional details and clarification. If you still need help or have any further questions, please don’t hesitate to reach out to us again at alex@ryzesuperfoods.com. We’re always happy to assist and ensure your concern is fully resolved.
author's review
Resolved
Edith F Yyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Pilot Mound, Iowa

Resolved: Incomple order

No call was received. My order is missing the jar, how do I get it?

It shouldn't be this hard to talk to someone. Terrible customer service

0 Thank you

Ryze Superfoods's reply dated Apr 21, 2026 to: Leslie M Sfr's review

Hi Leslie, we’re truly sorry for your loss and appreciate you reaching out during such a difficult time.
Regarding your refund for the returned unopened order, we’d like to review this for you as soon as possible to ensure everything is properly checked and resolved.
We understand that things may be difficult for you right now, but when you have a moment, please reach us directly at (617) 221-3852 during business hours (9 AM–5 PM EST), or email us at alex@ryzesuperfoods.com. We’ll do the best we can to resolve this issue for you.
author's review
Leslie M Sfr
map-marker Omaha, Nebraska

I had to cancel my subscription do to financial issues because I lost my husband

I returned my last unopened order and wasnt reimbursed.

I had to cancel my subscription do to financial issues because I lost my husband

Loss:
$70
Preferred solution:

Full refund

0 Thank you
Ryze Superfoods
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