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Welcome to the RYZE Superfoods Community

32 Issues resolved
649 Company responses
226 Customer testimonials
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5.0 (471 reviews)

A company's rating is calculated using a mathematical algorithm that evaluates the information of company profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

We're Andrée and Rashad, founders of RYZE , and we're here for a very simple reason: we want to feel amazing every single day. To wake up excited, purposeful, and ready to tackle whatever life throws us. We want to feel this way, and we want you to feel this way, too. The idea for RYZE sparked years ago when we were undergrads at Harvard. In those days, we were stressed and not treating our bodies or minds well, and hand-in-hand with that went our heavy coffee consumption. As we got older, this habit continued into our professional careers, and our mornings were as good as gone. We'd wake up feeling tired and unexcited, a bit dead inside, and needing another (and another) cup of coffee just to get us to the end of the day. Soon we started thinking about how we could turn this around. In our search, we stumbled upon the amazing power of medicinal mushrooms. We mixed them into our coffee and experimented endlessly. Soon we landed on the daily ritual that made us feel better, think better, and do better. Success begins each morning. RYZE is here to open that door for you. Welcome to your new morning ritual.
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RYZE Superfoods's reply dated Apr 21, 2025 to: Margerite S's review

Hi Margerite, we're sorry to hear about the delay with your order. We’ve responded to your email and are verifying your address to ensure we can assist you further in getting this resolved.
We’ll make sure everything is sorted out as quickly as possible. Please check your inbox for our response, and let us know if you need anything else.
Thanks for your patience!
author's review
Margerite S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

I have not received my product

I have not received my product. I ordered it 3/23 the money came out of my account. It has been almost a month.

Loss:
$27

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Blade Bje's review

Hi Blade, we're so sorry for the misunderstanding and any inconvenience caused. We're happy to let you know that your subscription has now been canceled, and a refund has already been processed. You won’t be charged again. We sincerely appreciate your patience while we worked to resolve this via email.
For any future purchases, we do offer a one-time option here: https://www.ryzesuperfoods.com/pages/shop-all
If you have any more questions or need assistance, please don’t hesitate to reach out to us at alex@ryzesuperfoods.com.
Thanks again, and we hope to assist you better in the future!
author's review
Blade Bje
map-marker Rochester, New York

Cancle coffee

Cant get a hold of anyone to cancel this order they did not have permission to take money out of my cc monthly and I want it stopped cant get a hold of anyone

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Yelena M Jrh's review

Hi Yelena, we're so sorry for the confusion and any frustration caused! It looks like you were enrolled in our auto-ship program, and we truly apologize if this wasn’t your intention or if it wasn’t clear at the time of your purchase. We completely understand how unexpected this can be.
We’ve already canceled your subscription, so you won’t receive any further shipments or charges. If you have any further questions or need assistance, please feel free to reply to any of our emails or reach out to us directly at alex@ryzesuperfoods.com. We're here to help make this right for you.
Thank you for your patience!
author's review
Yelena M Jrh

Receiving not authorized packages

Need to talk to someone, to a live person, immediately! May I have phone number, please

who can explain, why received those packages and why my credit card has been charged.

Took money from my credit card without permission.

I did not ask or subscribe

Preferred solution: Full refund

User's recommendation: Please do not sent anymore, I want to cancel account, and I would like to have refund immediately. Thank you

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: William O Bfh's review

Hi William, we’re truly sorry for the misunderstanding with our auto-ship, especially when you only intended to make a one-time purchase. While we do provide clear disclaimers about our subscription and send out warning emails prior to processing recurring orders, we know that these things can still be confusing, and we sincerely apologize if that was the case here.
Rest assured, your subscription has been canceled, and there will be no further charges moving forward. If you have any other questions or need further assistance, please feel free to reply to the email thread or reach out directly to alex@ryzesuperfoods.com.
Thank you for your patience, and we appreciate the chance to make this right for you!
author's review
William O Bfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Nashville, Tennessee

Fraudulant Charge

I ordered one time and then they kept me on a subscription plan that I didnt sign up for. Give me my $ back

Loss:
$90

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 22, 2025 to: Leonard D Urp's review

Hi Leonard, thank you so much for reaching out and letting us know. We’re truly sorry to hear you’re dealing with health challenges, and we completely understand. Your wellbeing is what matters most, and we always recommend checking with your doctor before trying any new supplement, especially with preexisting heart or kidney conditions.
No worries, we’ll be reaching out directly to assist you with the return process and make sure everything gets taken care of for you. If you need anything else in the meantime, feel free to email us at alex@ryzesuperfoods.com.
Wishing you good health and comfort ahead!
author's review
Leonard D Urp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Overland Park, Kansas

Refund

I cant afford it and I cant drink coffee anymore due to my heart condition and its weakness and my kidneys

Loss:
$72

Preferred solution: Full refund

User's recommendation: I recommend they try it

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Demarco Y's review

Hi Demarco, we're really sorry to hear about your experience. It’s never our intention to cause any trouble.
It seems like there was a misunderstanding with our auto-ship, and we apologize if the details weren’t clear. We’ve gone ahead and canceled your subscription, and you won’t be charged again. We’ve also responded to your email with return instructions so you can get your refund as quickly as possible.
Also, just so you know—if you ever want to purchase without a subscription, we offer a one-time purchase option. You can select “Buy Once” through this link: https://www.ryzesuperfoods.com/pages/shop-all.
If you need further assistance or have additional questions, please feel free to reply to that email or reach out to us directly at alex@ryzesuperfoods.com. We’re here to help and want to make sure this gets resolved for you.
We appreciate your patience!
author's review
Demarco Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

I did not order the product. I want my money

They had took my money out of my account and I did not order the coffee. Im trying to get my money back that was my bill money.

They said they had it when I first ordered the first coffee but it was hidden where I couldnt see it Im trying to unsubscribe but theres no way to do.

They are not showing me is no one to talk to. I just want my money back.

Loss:
$38

Preferred solution: Full refund

User's recommendation: My money was took it out my account, and I did not order the coffee

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Quantrell Vsr's review

Hi Quantrell, we're really sorry for the misunderstanding with our auto-ship, and we appreciate you letting us know. We’ve already responded to your email with more details, including the return instructions, so we can get your refund processed as quickly as possible. You can rest assured now too that your subscription has been canceled, and you won't be charged for any more shipments.
If you need further assistance, please don’t hesitate to reply to that email or reach out directly to us at alex@ryzesuperfoods.com. We're here to help!
author's review
Quantrell Vsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Indianapolis, Indiana

Got a 2nd bag of coffee I did not order.I bought a one time order only last mo.

I ordered a one time purchase last month to try was just delivered a new package and do not want it. Please have someone call me if .I will report this to my bank this is not resolved

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Donald M Jov's review

Hi Donald, thank you so much for reaching out! We completely understand and we’ve gone ahead and canceled your subscription, you won’t receive any more shipments from us.
If you need anything else or have further questions, feel free to reach out anytime at alex@ryzesuperfoods.com. Best of luck with your move to California!
author's review
Donald M Jov
map-marker Houston, Texas

Good stuff but I need to cancel it thank you

I'm fixing to move to California and I'm trying to clear up all my debts and stuff cancel all my stuff so please do not send me no more mushroom coffee thank you

User's recommendation: Please don't send me no more mushroom coffee I'm trying to cancel I don't want no more thanks

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Deandre Jsh's review

Hi Deandre, we're so sorry if the timing of your recent charge caught you off guard! Our recurring orders are always preceded by a reminder email, and you can manage or pause future shipments anytime through your customer portal.
No worries at all — your subscription has now been canceled, and we’ve also replied to your email with more details along with return instructions.
If you have any other questions or need further help, feel free to respond to that email thread or reach us directly at alex@ryzesuperfoods.com. We’re always here for you!
author's review
Deandre Jsh
map-marker Atlanta, Georgia

Overcharge

I got charged 74.00 I still didn't finish what I have order in pass and have to see if I will be reordering I want to see if it's working first so I want a refund and cancel for the latest charge

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Rosa L Wjl's review

Hi Rosa, we're truly so sorry for this misunderstanding, and we appreciate you bringing this to us.
Please rest assured that your subscription has now been fully canceled, and no further charges will be made to your account. If you need anything, please just reach us at alex@ryzesuperfoods.com!
If you ever decide to give us another try in the future, you can always make a one-time purchase (without a subscription!) by selecting the “Buy Once” option here: https://www.ryzesuperfoods.com/pages/shop-all.
Thank you for your patience!
author's review
Rosa L Wjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Yo no pedi MAs cafe porq me sign manado

No need mas cafe porque me Stan manado MAs cafe si yo no he pedido MAs no need que me man den MAs porfavor

Preferred solution: Que no me man den MAs cafe porque me Han manado mas cafe si no lo necesito yo no lo pedi

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Brexton Bkp's review

Hi Brexton, thank you so much for your kind words, we’re really glad to hear you liked the product! That means a lot to us.
We’re also so sorry for any misunderstanding with our auto-ship. It’s definitely not our intention for anyone to be subscribed without their knowledge. We’ve responded to your email and explained things further there, so please feel free to reply to that message if you have any other concerns. We’re here to help and want to make sure everything is fully resolved for you!
author's review
Brexton Bkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Miami, Florida

I never reordered your product

Updated by user Apr 11, 2025

I like the product.but I don't want to buy any more because I can't afford it.Please just remove my info from your system.That's all

Original review Apr 11, 2025

I need to talk to someone to resolve this issue. My issue is not resolved yet.

I never reorder the product and they sent it to me already. Please, stop.

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Derick W Ziz's review

We're so sorry for any misunderstanding with our auto-ship program, Derick. You can rest assured that your subscription has now been canceled, and no further charges will occur.
To help with your refund, please email us at alex@ryzesuperfoods.com so our team can assist you directly — we’re here to make things right.
And for the future, if you'd prefer not to be on a subscription, we offer a one-time purchase option by selecting "Buy Once" here: https://www.ryzesuperfoods.com/pages/shop-all.
author's review
Derick W Ziz
map-marker Gramercy, Louisiana

End my order stop payment on anymore

Please stop my orders i did not give you permission to take a payment automatically

So end it now APRIL 11,2025

Derick Woods

13620 Buck Perkins Lane, Walker Louisiana 70785

Or call me at 225-337-****

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Blanca A G Tkv's review

Hi Blanca, we're so sorry for this misunderstanding. That’s never the experience we want anyone to have. We’ve responded to your email, so please check your inbox when you get a chance so we can help get this resolved for you and make sure you receive your refund.
You can also rest assured that your subscription has now been canceled, so no further charges will be made. Please don’t hesitate to reach back out if you need anything else!
author's review
Blanca A G Tkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

No quiero que me manden orudicto

Yo solo lo compre una ves y todos estos meses me estan mandado producto y sacando dinero de mi cuenta por fabor canceled esos embios

Loss:
$90

Preferred solution: Full refund

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Nancy V Qda's review

Hi Nancy, we're so sorry if there was any difficulty reaching us, that’s definitely not the experience we want for anyone. It looks like you were able to get in touch with our team via email, and we’ve provided further clarification there.
We truly apologize for any misunderstanding, and just to confirm, we do offer phone support! You can always reach us directly at (617) 221-3852 during business hours (9am–5pm EST), or email us at alex@ryzesuperfoods.com anytime. We’re here to help!
author's review
Nancy V Qda

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Ocala, Florida

No way to contact them

How can you have a legitimate company without any phone support? They took my money and said my product shipped a week ago.

I have not received it and I tried to connect them regarding this but there is no phone number to call??? WTH

Helpful

RYZE Superfoods's reply dated Apr 21, 2025 to: Jacqueline B Oye's review

Hi Jacqueline, we’re really sorry to hear about your experience, and we truly apologize for the frustration this has caused.
We did send the cancellation instructions initially, and while we generally don’t make account changes, we completely get that this delay only added to the inconvenience, especially while you’re out of the country.
You can rest assured that your subscription has now been canceled and you won’t be charged again. In the future, if you’d prefer a one-time purchase instead of a subscription, you can easily choose the “Buy Once” option here: https://www.ryzesuperfoods.com/pages/shop-all.
We also have a customer portal where you can manage your shipments and make changes to your account directly. This should give you more control going forward, and if you ever need assistance accessing it, please don’t hesitate to reach out, we’re here to help.
Thank you so much for your patience, and we hope everything is now in order for you!
author's review
Jacqueline B Oye
map-marker Chicago, Illinois

Ryze avoids cancel subscription. It very difficult

I contacted Ryze through email, also I went to their on line cancelation and completed it. Both ways did not cancel my subscription.

I am out of the country for six months.

I keep getting billed and I am not receiving the coffee and there isnt anyone contacting me.

Via email or phone. All I want is a cancelation of my subscription!

User's recommendation: Do not associate purchases with companies including Ryze won’t stop charging you and they won’t release you of the subscription.

Helpful
RYZE Superfoods
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